Leticia Ncube
Leticia Ncube

Virtual Assistant

Actively looking · Member since 2 Oct 2026
Location
Johannesburg, South Africa
Desired salary
Unspecified
Work preference
Remote Only / Full Time
Experience level
Mid

About

Professional summary

I am an administrative and client service professional with experience supporting busy salon front desks and restaurant operations. I bring strong organisational skills, a client-focused approach, and practical experience keeping daily operations running smoothly.

I have managed appointment bookings, calendar coordination, email correspondence, and customer enquiries. I communicate professionally with clients, respond promptly to requests, and help ensure schedules remain accurate and organised.

In front desk roles, I have supported salon administration, processed payments, handled booking enquiries, welcomed clients, and maintained a professional service environment. I am comfortable balancing multiple client requests while delivering attentive customer service.

I also have experience in restaurant operations, including coordinating staff shifts, handling customer complaints, supervising service activities, reviewing product quality, and supporting vendor research.

I am proficient in Microsoft Word, Excel, Outlook, Zoom, and Microsoft Teams. I am seeking a remote Virtual Assistant position where I can provide reliable administrative support, manage schedules and communications, and contribute to efficient business operations.

Skills

7 capabilities

Experience

Career history

Front Desk Coordinator Sorbet Bedfordview

I schedule and coordinate client appointments, maintain organised calendars, and support smooth daily service delivery. I manage booking enquiries and daily email correspondence, ensuring clients receive timely and clear responses.

I serve as a primary front desk contact for clients, respond professionally to enquiries, and provide attentive customer service. I also support daily salon administration by balancing client requests, appointment bookings, and front desk responsibilities.

Salon Coordinator Miss Salon London

I managed appointment bookings and front desk schedules to support an efficient and positive client service experience. I welcomed clients, attended to their needs, and helped maintain a professional and welcoming salon environment.

I processed cash and card payments, issued receipts, and supported daily front desk responsibilities. I also helped maintain a clean, organised service area and ensured smooth guest service.

Assistant Manager Loverevo Restaurant

I coordinated daily front-of-house and back-of-house operations to support consistent restaurant service. I responded promptly to customer complaints and delivered attentive service focused on customer satisfaction.

I organised and supervised staff shifts, provided performance feedback, and supported team productivity. I also reviewed product quality and researched potential vendors to help meet operational requirements.

Education

Learning history

Maranatha High School, Zimbabwe

Ordinary Level Certificate

Completed an Ordinary Level Certificate.

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