Gisela Martinez
Gisela Martinez

IT Support Technician and Junior Data Analyst

Actively looking · Member since 2 Oct 2026
Location
Florencio Varela, Argentina
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Junior

About

Professional summary

I am a Software Development Technician with hands-on experience in IT support, database operations, and functional QA testing.

I provide technical, logistical, and administrative support to office staff, including equipment installation and configuration, internal system troubleshooting, and remote assistance through VNC and AnyDesk.

I work with Microsoft SQL Server to execute and analyze SQL queries, monitor server status, manage system users, and maintain information used for tax generation and current-account debt records.

I participate in software development initiatives by gathering user needs, translating them into functional requirements, documenting incidents, and preparing technical specifications for development teams.

I perform functional and validation testing, report defects, and follow up on fixes. I am currently strengthening my data analysis and visualization skills with Excel, Power BI, SQL, and Python.

I bring strong communication, problem-solving, adaptability, and continuous-learning skills, and I am interested in growing in IT support, QA, and data-related roles.

Skills

17 capabilities

Tech stack & tools

Working toolkit

Development

Languages & Frameworks

Experience

Career history

IT Support Technician Municipalidad de Florencio Varela

Provide technical, logistical, and administrative support to office personnel, including installation and configuration of equipment, installation of modules and scripts, and resolution of internal system issues using VNC and AnyDesk. Analyze operational problems and define corrective actions for system execution processes.

Monitor and record server status, execute and analyze SQL queries in Microsoft SQL Server, and manage system user accounts, including onboarding, offboarding, updates, and password resets. Maintain systems for tax generation, information organization, and debt loading in current accounts.

Participate in development projects by gathering user requirements and translating them into functional requirements. Analyze reported incidents, write technical specifications for the development team, execute functional and validation tests, report defects, and follow up on corrections.

Education

Learning history

Universidad de Gran Rosario

Ciclo de Licenciatura, Data Science

Ciclo de Licenciatura en Ciencia de Datos.

Universidad Gaston Dachary

Software Development Technician, Software Development

Technical program in Software Development.

Universidad de La Punta

Full Stack Programmer, Full Stack Development

Full Stack Programming program.

Universitas Estudios Superiores

Administration Technician, Administration

Technical program in Administration.

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