I am a PMP-certified IT Project Manager with more than eight years of experience delivering IT solutions and services for international clients. My background includes SaaS implementation projects, with particular expertise in HCM, HRIS, payroll, workforce management, and benefits solutions.
I have led multiple concurrent projects for US and Canadian clients, balancing scope, timelines, budgets, quality, stakeholder expectations, and organizational readiness. I am experienced in managing project governance, communication, change control, escalation, risk management, and issue resolution.
I have managed and mentored project management teams in a matrix environment, coordinating global resources and optimizing local team capacity. I focus on creating clear accountability, supporting professional growth, and maintaining productive communication between delivery teams and senior leadership.
My business analysis experience enables me to elicit, validate, document, and manage requirements throughout the project lifecycle. I have produced software requirements specifications, quality assurance documentation, risk assessments, process models, flowcharts, and product release roadmaps.
I bring a customer-focused approach to implementation delivery and work closely with stakeholders to develop practical solutions, prototypes, configurations, and testing plans. I am comfortable identifying blockers early, proposing workarounds, and ensuring client requirements are delivered in line with statements of work.
I also have a technical foundation in applied computing, including cloud computing, databases, networking, software development, digital forensics, and mobile and social computing. This combination of project leadership, business analysis, and technical knowledge helps me bridge business objectives with effective IT delivery.
