Post a Job
Andy Tomo
Andy Tomo

IT Support Technician

Actively looking · Member since 3 Oct 2026
Message
Location
Zimbabwe
Desired salary
Unspecified
Work preference
Remote Only / Full Time, Freelance
Experience level
Mid

About

Professional summary

I am a hardworking, result-oriented IT Support Technician with experience providing first-line and second-line technical support in a healthcare environment.

I troubleshoot desktop, laptop, printer, software, and network connectivity issues, and I am comfortable installing, configuring, and maintaining Windows systems.

I provide remote and in-person support, manage support tickets, set up user accounts and email, and communicate clearly with non-technical users.

I also have a creative background as a freelance videographer and music producer. I manage video and audio projects from planning through delivery while meeting client deadlines.

I am a team player, fast learner, and calm problem solver who is willing to teach others and learn from colleagues.

My technical interests include IT support, networking, data backup, hardware upgrades, video editing, and audio production.

Skills

15 capabilities
Audio ProductionCommunicationCustomer ServiceData BackupDHCPDNSIT SupportMusic ProductionProject ManagementRemote SupportTCP IPTechnical SupportVideo EditingVideo ProductionVideography

Experience

Career history

IT Support Technician Vertex In Healthcare

I provide first-line and second-line technical support to staff and clients in person and remotely. I install, configure, and troubleshoot computers, laptops, printers, peripherals, user accounts, email, and software.

I diagnose hardware, software, and network connectivity issues, log and resolve support tickets, and keep users updated on progress. I support healthcare software systems, perform routine maintenance, complete data backups, carry out drive upgrades, and reinstall systems when required.

Videographer and Music Producer Freelance / Self-Employed

I shoot, edit, and produce video content for events, clients, and social media projects. I manage video production work from planning through delivery while working to client deadlines.

I record, mix, and produce music tracks. My creative workflow includes video editing, image editing, audio production, and desktop content creation tools.

Education

Learning history
No education data available.

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.

Report this profile

Why are you reporting this profile?
Share
Jobs Talent AI Tools Salaries
Menu