I am a Technical Computing professional with experience in IT monitoring, incident management, customer service, inventory control, and retail operations.
I have monitored platforms and ATM services, detected operational failures, documented incidents, created tickets, and escalated issues to the appropriate teams.
I also have extensive experience supervising stores and food-service operations, including staff coordination, cash reconciliation, opening and closing procedures, and inventory management.
In my current sales advisor role, I support customers with consumer and pharmacy products while maintaining accurate inventory and billing processes.
I bring a practical, service-oriented approach, combining operational leadership with technical monitoring, process documentation, and incident follow-up.
I am interested in opportunities where I can contribute my technical support, monitoring, customer service, and team coordination experience.
I advise customers on consumer and pharmacy products, providing efficient service and support throughout the purchasing process.
I manage and prepare inventory and execute billing processes, helping maintain accurate stock control and reliable daily operations.
I was responsible for opening and closing the store, cash reconciliation, inventory control, and day-to-day operational continuity.
I coordinated staff and supported the management of store activities to ensure efficient service and proper establishment operations.
I managed store opening and closing procedures, inventory control, cash reconciliation, and daily operating activities.
I coordinated personnel and ensured the store functioned correctly while maintaining operational controls.
I monitored and verified automated teller machines (ATMs) and supported the verification of RETOS platforms.
I managed tickets and followed monitoring procedures to help identify and address operational incidents.
I supported vehicle location activities using monitoring tools in theft-related cases.
I managed incident tickets and documented verification processes to ensure follow-up for each case.
I monitored platforms to identify failures, escalated incidents to the appropriate department, and tracked issue resolution.
I participated in conference calls with analysts to document failures, generate tickets, review processes, and verify links.
I managed comprehensive store operations, including staff interviews, hiring, training, terminations, payroll, inventory, and cash reconciliation.
I oversaw opening and closing procedures and ensured the establishment operated effectively on a daily basis.
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