I am an experienced data operations professional with a strong background in data analysis, quality control, data entry, and team management. I have worked with high-volume document and data-processing workflows, ensuring accuracy, productivity, and timely completion of deliverables.
I have led teams for more than seven years, guiding team members, monitoring performance, and supporting consistent task completion. I focus on positive communication, employee motivation, and maintaining a productive work environment.
I am highly proficient in Microsoft Excel and use it to analyze, prepare, convert, extract, and correct large volumes of data. I also create KPI trackers for productivity, quality, capacity, utilization, and turnaround time.
My experience includes quality assurance, document review, data research, email management, and coordinating information requests with external agencies. I am accustomed to meeting demanding productivity and quality targets while maintaining accurate records.
I have a practical, logical approach to problem-solving and enjoy overcoming operational challenges. I am interested in business management and contributing to the success of organizations through reliable data processes and effective team leadership.
Reviewed approximately 700 to 1,000 documents daily to identify defects, flag issues, and route items for corrective action.
Supported quality assurance processes by maintaining accuracy and consistency across high-volume document-review workflows.
Led and guided a data preparation and quality assurance team, monitoring work completion and supporting team motivation, communication, and performance.
Analyzed, prepared, converted, extracted, and corrected large volumes of data using Microsoft Excel. Created Excel trackers for productivity, quality, capacity, utilization, and turnaround time across multiple teams.
Helped the team achieve more than 100% productivity and capacity while maintaining 100% quality results.
Managed email communications, requests, follow-ups, and inquiries related to environmental data from United States and Canadian agencies.
Coordinated with the Finance Team regarding invoices and maintained a 100% turnaround-time performance target.
Entered pertinent information from 30 to 40 documents into the system accurately and consistently to support reliable transaction processing.
Consistently achieved 100% productivity and quality targets.
Secondary Level
Completed secondary education and graduated as Class Valedictorian.
Bachelor of Science, Computer Science
Undergraduate studies in Computer Science.
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