Operations & Automation Lead Alkan Construction Assistant
Run back-office operations and automation for construction contractors in the Seattle area (roofing, remodeling, landscaping, metal fabrication).
• Built a building-permit lead system using public permit data, enriched and delivered to the team for outreach
• Deployed AI voice agents (Vapi / Retell AI) for 24/7 call intake and estimate booking
• Automated lead follow-up and CRM workflows with Make.com and Zapier
• Produce estimates, bid packages, payroll reports and AutoCAD drawings (imperial units)
• Bilingual EN/ES communication with contractors and their clients