Nurullah Güler
Nurullah Güler

Turkish-English Translator and Guest Relations Specialist

Open to offers · Member since 5 Oct 2026
Location
Didim, Türkiye
Desired salary
Unspecified
Work preference
On-site / Full Time
Experience level
Senior

About

Professional summary

I am an experienced Turkish-English translator and customer service professional with a strong background in tourism, guest relations, travel support, and medical communication.

Since 2023, I have worked with Jet2holidays in a customer-facing resort role, supporting international holidaymakers, resolving service issues, and coordinating with hotels, transfer teams, excursion providers, and local partners.

I am confident handling guest enquiries, complaints, travel arrangements, and day-to-day holiday support in fast-paced environments. I focus on practical solutions, accurate information, and high-quality customer service.

My previous experience includes medical interpreting for international patients in a hospital setting, where I supported clear communication between patients and doctors in sensitive healthcare situations.

I also bring several years of travel agency and tour representation experience, assisting foreign visitors with translation, route planning, local information, and holiday arrangements.

I communicate fluently in Turkish and advanced English, work well under pressure, and use strong cross-cultural communication, conflict resolution, multitasking, and time-management skills.

Skills

10 capabilities

Experience

Career history

Resort Customer Helper / Resort Representative Jet2holidays

Provide day-to-day support to international holidaymakers and respond to guest enquiries in resort. Share information about holidays, local services, excursions, and travel arrangements.

Handle complaints and service issues professionally, identify practical solutions, and follow up with guests. Coordinate with hotels, transfer teams, excursion providers, and local partners while maintaining accurate records and managing multiple priorities.

Medical Interpreter / Patient Communication Private Kuşadası Hospital

Supported communication between foreign patients and doctors in a professional and sensitive healthcare environment. Provided Turkish-English interpreting to help ensure medical information was clearly understood.

Assisted international patients during appointments and related processes. Helped facilitate clear and effective communication throughout the patient journey.

Tour Guide / Travel Representative Diana Travel

Guided foreign tourists throughout their holidays and provided practical information and assistance during their trips.

Supported guests with local information, travel arrangements, and day-to-day holiday needs to improve their travel experience.

Translator / Travel Assistant Vegas Travel Agency

Provided translation and customer support for international visitors using Turkish and English communication skills.

Assisted customers with travel requests, holiday arrangements, route planning, and general visitor support.

Education

Learning history

Karabük University

Associate Degree, Applied English and Translation (Interpreting)

Associate degree education focused on applied English, translation, and interpreting.

Anadolu University

Associate Degree, Web Design and Coding

Continuing education through open education.

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