I am an experienced Turkish-English translator and customer service professional with a strong background in tourism, guest relations, travel support, and medical communication.
Since 2023, I have worked with Jet2holidays in a customer-facing resort role, supporting international holidaymakers, resolving service issues, and coordinating with hotels, transfer teams, excursion providers, and local partners.
I am confident handling guest enquiries, complaints, travel arrangements, and day-to-day holiday support in fast-paced environments. I focus on practical solutions, accurate information, and high-quality customer service.
My previous experience includes medical interpreting for international patients in a hospital setting, where I supported clear communication between patients and doctors in sensitive healthcare situations.
I also bring several years of travel agency and tour representation experience, assisting foreign visitors with translation, route planning, local information, and holiday arrangements.
I communicate fluently in Turkish and advanced English, work well under pressure, and use strong cross-cultural communication, conflict resolution, multitasking, and time-management skills.