I am a detail-oriented Virtual Assistant and CRM Coordinator with hands-on experience managing CRM records, workflows, lead pipelines, and operational data. I specialize in keeping contact databases accurate, organized, and actionable for sales, acquisition, marketing, and operations teams.
I have daily experience using GoHighLevel to update contact records, move leads through pipeline stages, apply source and outcome tags, and maintain clean data. I also support property listing management, lead assignment, email communication, social media interactions, and research activities.
My background in Computer Science supports my ability to troubleshoot systems, implement workflows, onboard users to new tools, and provide practical IT support. I am comfortable working with documented SOPs, recurring administrative processes, and confidential information.
I have also worked in project management, operations, HR support, proposal writing, data entry, transcription, and event calendar coordination. I am experienced in coordinating stakeholders, vendors, logistics, and data collection activities while helping projects stay on schedule and within budget.
I work independently, communicate issues promptly, and pay close attention to detail. I am committed to delivering accurate, organized, and dependable virtual administrative support in remote work environments.