Abigail Gutta
Abigail Gutta

Virtual Assistant and CRM Coordinator

Actively looking · Member since 5 Oct 2026
Location
Addis Ababa, Ethiopia
Desired salary
Unspecified
Work preference
Remote Only / Full Time, Part Time, Contract, Freelance
Experience level
Mid

About

Professional summary

I am a detail-oriented Virtual Assistant and CRM Coordinator with hands-on experience managing CRM records, workflows, lead pipelines, and operational data. I specialize in keeping contact databases accurate, organized, and actionable for sales, acquisition, marketing, and operations teams.

I have daily experience using GoHighLevel to update contact records, move leads through pipeline stages, apply source and outcome tags, and maintain clean data. I also support property listing management, lead assignment, email communication, social media interactions, and research activities.

My background in Computer Science supports my ability to troubleshoot systems, implement workflows, onboard users to new tools, and provide practical IT support. I am comfortable working with documented SOPs, recurring administrative processes, and confidential information.

I have also worked in project management, operations, HR support, proposal writing, data entry, transcription, and event calendar coordination. I am experienced in coordinating stakeholders, vendors, logistics, and data collection activities while helping projects stay on schedule and within budget.

I work independently, communicate issues promptly, and pay close attention to detail. I am committed to delivering accurate, organized, and dependable virtual administrative support in remote work environments.

Skills

22 capabilities

Experience

Career history

Virtual Administrator & IT Automation Specialist AI Real Estate Solutions

I manage contact records, property listings, lead assignments, and workflows in the company CRM. I maintain accurate and up-to-date records used by acquisition, marketing, and operations teams.

I prepare property listing spreadsheets and databases, conduct property research, and manage email communication and social media interactions.

I design and implement workflows, onboard lead partners to systems, and provide ongoing IT support.

Virtual Assistant – Events Calendar Coordinator Private Client

I research and add local events to a community calendar platform, ensuring consistent formatting, categorization, and accurate event information.

I verify event details through Facebook, Eventbrite, and venue websites. I work independently while maintaining strong written communication and attention to detail.

Project Manager & Research Assistant Center of Excellence International Consult (CEIC) PLC

I developed and monitored detailed project plans to support on-time and on-budget delivery. I coordinated project activities and tracked execution against established requirements.

I supervised training and logistics for data collection teams, managed stakeholder and vendor relationships, and supported accurate project implementation.

IT Expert Center of Excellence International Consult (CEIC) PLC

I resolved system issues and provided IT support to staff to help maintain reliable operations. I also educated team members on network security best practices.

I installed and evaluated software and IT systems, supported secure data storage, and worked to minimize system downtime.

Administrative (Operations) & HR Manager Center of Excellence International Consult (CEIC) PLC

I served as second-in-command to the manager, handling operational issues and administrative responsibilities when needed. I provided day-to-day support to help maintain effective business operations.

I coordinated payroll, prepared contracts, and supported recruitment processes. I also assisted with administrative planning and personnel-related activities.

Technical Proposal Editor & Financial Proposal Writer Center of Excellence International Consult (CEIC) PLC

I drafted and edited technical proposals to meet internal quality standards and client expectations. I ensured proposal content was clear, professional, and aligned with requirements.

I collaborated with the CEO to prepare financial proposals for procurement bids. My work supported the development of competitive submission materials.

Data Encoder and Transcriber Freelance

I entered and transcribed data accurately while maintaining confidentiality and following required formatting standards. I handled information carefully and delivered organized records.

I reviewed and corrected drafts to improve quality and accuracy. I consistently completed assignments within established deadlines.

Math Tutor A+ Math Education Center

I delivered personalized mathematics tutoring to support students with different learning needs and academic goals.

I provided feedback and guidance to help students improve their understanding, confidence, and academic performance.

Education

Learning history

Addis Ababa University

Master's Degree, International Business (Strategic Investment)

Addis Ababa University

Bachelor of Science, Computer Science

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