Nicol Olarte
Nicol Olarte

Virtual Assistant and Customer Service Assistant

Open to offers · Member since 5 Oct 2026
Location
Panama
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Junior

About

Professional summary

I am a customer service and administrative support professional with a background in nursing assistance. I have experience supporting clients, organizing schedules, managing information, and guiding patients.

I am organized, responsible, empathetic, and adaptable. I focus on delivering professional communication and reliable follow-up for customer requests and appointments.

In my current role at Clinic Dermatologica Dermamedic, I provide customer service, manage agendas, organize information, and orient patients. This experience has strengthened my ability to coordinate appointments and handle administrative tasks accurately.

I also have sales and customer service experience from Ventas Cardona S. A., where I supported clients and sales activities. I am comfortable maintaining organized records and providing responsive service.

I am interested in developing my career as a Virtual Assistant, supporting customer service, appointment coordination, request follow-up, and administrative operations. I use Word, Excel, and Canva to complete daily tasks efficiently.

I hold a valid work permit through MITRADEL and have regularized immigration status in Panama.

Skills

9 capabilities

Tech stack & tools

Working toolkit

Design

Experience

Career history

Customer Service and Administrative Assistant Clinic Dermatologica Dermamedic

Provide customer service and support patients with guidance and orientation.

Manage schedules, coordinate appointments, organize information, and support administrative activities.

Sales and Customer Service Assistant Ventas Cardona S. A.

Supported sales activities and provided customer service.

Assisted customers, responded to inquiries, and contributed to day-to-day commercial operations.

Education

Learning history

Centro Tecnológico de Panamá

Higher Technical Degree, Nursing

Technical higher education in nursing.

Escuela Profesional Isabel Herrera Obaldía

High School Diploma, Commerce

Completed secondary education in commerce.

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