Frank TheFreedom
Frank TheFreedom

Bilingual Remote Technical Support Specialist

Actively looking · Member since 5 Oct 2026
Location
Lacombe County, Alberta, Canada
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Junior

About

Professional summary

Based in Lacombe County, Alberta, Canada. Open to fully remote roles worldwide; also available for on-site work in the Lacombe / Red Deer area. Timezone: America/Edmonton (UTC-6). French native speaker, fluent in English (spoken and written). Technical professional with a background in electronics, remote technical support, and software support analysis.

Experience

Career history

Labourer First Call Restorations

Restoration demolition, insulation and vapour-barrier installation, drywall, site cleaning. Based in Red Deer, AB.

Electrician Apprentice Techmation

Cable pulling and tray building, glanding and terminating, bonding, ty-wrapping. Based in Red Deer, AB.

Software Support Analyst (MES) PTC

Triaged and resolved software bug tickets for the GE Proficy MES suite; traced issues through code to identify root causes; wrote and ran MSSQL queries to investigate data issues. Based in Trois-Rivieres, QC.

Service Technician Sitech QM (Trimble)

Bench repair of Trimble construction product-line equipment; installed and supported Trimble agricultural positioning systems; on-call information technician. Based in Trois-Rivieres, QC.

Education

Learning history
No education data available.

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