I am an experienced ESL educator, program director, entrepreneur, real estate professional, and bilingual communication specialist based in Ciudad Juárez, Mexico.
I founded and direct INGLISI, where I manage institute operations and teach English using my own T-Method, designed to help students gain fluency quickly and clearly.
I have extensive experience teaching English and Spanish to students, professionals, managers, engineers, production employees, and foreign personnel. My teaching background includes language arts, reading, writing, mechanics, literature, and accent neutralization.
I also founded Montes & Asociados Grupo Inmobiliario, where I support property sales, buyer and seller coordination, real estate transactions, customer satisfaction, and financial growth.
As a remote medical interpreter, I bridge communication between healthcare providers and patients with limited English proficiency by accurately conveying dialogue, intent, and cultural context.
I bring leadership, negotiation, customer service, call-center supervision, office administration, and technology skills, with a strong focus on high-quality outcomes and client satisfaction.
Founded and manage an English-language institute, overseeing daily operations, program direction, and the overall quality of educational services.
Teach English to learners through structured instruction and the T-Method, an approach created to help students understand English clearly and develop fluency efficiently.
Founded a real estate business focused on identifying, listing, and selling different types of properties.
Assist buyers and sellers throughout purchase and sale transactions, supporting negotiation, customer satisfaction, and efficient property management.
Provided remote medical interpretation between healthcare providers and patients with limited English proficiency.
Accurately interpreted dialogue, intent, and cultural nuances in real time to support precise, complete, and unbiased healthcare communication.
Taught English as a second language and Spanish to maquiladora-industry employees, including general managers, managers, engineers, production staff, and foreign employees.
Delivered language instruction tailored to learners with varied professional roles and communication needs.
Taught English to seventh-, eighth-, and ninth-grade students, covering reading, writing, mechanics, literature, and language arts.
Led an accent-neutralization program designed to help students improve pronunciation and spoken English clarity.
Supervised a team of 15 to 20 call-center agents, monitored calls for quality and customer satisfaction, and tracked KPIs to support center performance.
Also handled inbound customer service calls, assisting customers with general handset-related support.
Assisted with supervising a construction crew and supporting day-to-day site operations.
Maintained site records and helped ensure administrative and operational activities were properly documented.
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