Rich Aldwin Alcaraz
Rich Aldwin Alcaraz

AI Automation Specialist and Full-Stack Developer

Actively looking · Member since 8 Oct 2026
Location
Iloilo City, Philippines
Desired salary
Unspecified
Work preference
Remote Only / Full Time, Part Time, Contract, Freelance
Experience level
Mid

About

Professional summary

I am an AI Automation Specialist and Full-Stack Developer based in Iloilo City, Philippines. I co-founded Hiraya Systems, where I design and deploy custom business applications, AI agents, workflow automations, CRM systems, sales funnels, and dashboards for small businesses.

I combine hands-on operations experience with full-stack engineering to replace repetitive manual work with reliable software. My background as an Amazon Reimbursement VA Specialist has given me practical experience in case management, client communication, reporting, and process improvement.

I build with TypeScript, Python, Next.js, React, FastAPI, PostgreSQL, Supabase, Prisma, and modern automation platforms including n8n, Zapier, and Make. I also integrate systems with HubSpot, GoHighLevel, Asana, Google Workspace, webhooks, REST APIs, and AI models such as Claude and Gemini.

Security and operational reliability are central to my work. I design role-based access controls, row-level security, append-only audit trails, server-side authorization, automated tests, and adversarial reviews into business applications from the beginning.

I approach each engagement by understanding the cost and risks of the current process, then designing a practical system that improves visibility, accuracy, security, and efficiency. My projects include inventory management platforms, rental systems, job aggregation tools, reimbursement-report automation, lead-scoring engines, and AI-powered support workflows.

I am open to opportunities where I can apply AI automation, full-stack development, API integration, business-process design, and secure system architecture to solve meaningful operational problems.

Notice period: As soon as possible

Skills

29 capabilities

Tech stack & tools

Working toolkit

Experience

Career history

Co-Founder & AI Automation Consultant Hiraya Systems

I co-founded and operate an AI automation consulting practice that delivers custom business applications, agentic AI chatbots, workflow automation, CRM implementations, sales funnels, and operational dashboards for small-business clients. I manage engagements from requirements gathering and process design through development, deployment, security review, and handoff.

I designed n8n master-router automations for construction supply, auto-care, and e-commerce workflows, integrating live Google Sheets data, webhook APIs, CRM contacts, lead capture, messaging, inventory, analytics, and reporting. I also established internal delivery standards focused on authorization checks, credential ownership, payment-data safety, incident learning, and end-of-day project audits.

Amazon Reimbursement VA Specialist Riverbend Consulting

I identify and file shipment discrepancy claims for Amazon seller clients, including units that are lost or short-received between sellers and Amazon fulfillment centers. I also manage reimbursement cases involving lost, damaged, and refunded inventory through resolution in Amazon Seller Central.

I prepare recovery reports that document claimed and recovered amounts for clients. As the main point of contact for assigned accounts, I respond to questions regarding cases, recoveries, and account-related issues while maintaining clear client communication.

Education

Learning history

Iloilo State University of Fisheries Science and Technology

Bachelor of Science in Agriculture, Animal Science

Major in Animal Science.

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