I am a bilingual Georgian-English professional with experience in remote consecutive interpreting, live-chat customer support, and real-time customer-facing operations.
I have provided Georgian-English interpretation by telephone and video calls in medical, insurance, legal, and public-authority contexts. I adapt my communication style to the setting, audience, and sensitivity of each conversation.
In online customer support roles, I have managed multiple concurrent chats, identified customer issues, prioritized requests, and delivered practical technical guidance in fast-paced remote environments.
I am comfortable using Windows and macOS, with foundational Linux knowledge, basic Python skills, and an interest in network security. I continue developing my cybersecurity and digital forensics knowledge through practical TryHackMe exercises.
My strengths include active listening, clear written and verbal communication, problem analysis, time management, teamwork, adaptability, and attention to detail.
I am seeking remote opportunities where I can apply my customer support, communication, technical assistance, and interpretation experience.
Provided consecutive interpretation between Georgian and English through telephone and video calls.
Supported communication in medical, insurance, legal, and public-authority contexts, adapting language to the audience and situation. Applied attentive listening, clear verbal communication, and careful handling of detailed conversations.
Handled multiple live customer-chat conversations simultaneously while maintaining responsive and professional communication.
Identified customer issues, provided practical technical assistance and guidance, and prioritized incoming requests in a fast-paced remote environment.
Moderated interactive live casino games and supported smooth gameplay in a real-time customer-facing environment.
Used clear communication, focus, and composure during live sessions.
Handled guest inquiries, reservation requests, and booking confirmations at reception.
Supported room cleaning and housekeeping duties on weekends.
Assisted customers with orders and provided day-to-day counter service.
Prepared food and handled cash and card payments.
Prepared Asian dishes at the wok station and organized ingredients for service.
Processed, cut, and shaped stone materials for decorative projects.
Worked on food production and packaging activities.
Operated and monitored production machinery during routine production tasks.
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