Social Media Manager and Content Strategist

Develop and execute social media strategies for three technology brands serving pan-African and diaspora audiences across Instagram, LinkedIn, Facebook, and Twitter/X. Create, schedule, and publish daily graphics, captions, reels, and short-form video content using Canva and Meta Business Suite, contributing to 40% combined audience growth within 12 months.

Manage online communities with a two-hour response target for comments, direct messages, and mentions. Produce monthly performance reports covering reach, impressions, engagement, follower growth, and conversions; optimize paid Meta campaigns, content calendars, hashtag strategies, brand voices, and launch communications in collaboration with product and design teams.

Built and manage Express Hub Nigeria's Instagram presence from the ground up, growing it to more than 1,070 followers and 126 published posts. Maintain a consistent visual identity, call-to-action structure, and customer-focused content approach across the account.

Created recurring educational content around parcel measurement, inventory management, shipping cost savings, and packaging guidance based on real customer questions. Designed a Price Reveal comparison campaign that simplified complex pricing information into a shareable visual and generated direct inbound inquiries.

Maintain and update client databases, CRM records, and internal data systems with 99%+ accuracy. Process high volumes of alphanumeric data through Excel, Google Sheets, and internal management platforms while meeting daily productivity targets.

Verify, clean, standardize, and consolidate data received through web forms, emails, and paper documents. Generate management reports, coordinate data migrations with zero data loss, and train junior team members in CRM navigation, quality control, and data-entry practices that reduced team error rates by 30%.

Deliver accurate English transcripts for business meetings, interviews, webinars, podcasts, and corporate training videos, with standard projects completed within 24 hours. Complete AI data annotation and audio transcription tasks for machine-learning datasets while maintaining labeling consistency and accuracy standards.

Transcribe and annotate Yoruba and Nigerian Pidgin audio for language technology projects. Write long-form serialized fiction, web content, blog articles, and SaaS product copy, applying SEO principles and natural keyword integration while preserving readability.

National Diploma in Business Studies.