Brandon Copeland
Brandon Copeland

AI Project & Operations Specialist

Actively looking · Member since 9 Oct 2026
Location
Amman, Jordan
Desired salary
1200–2000 USD/monthly
Work preference
Hybrid
Experience level
Lead

About

Professional summary

I am a results-driven AI Project and Operations Specialist with more than three years of experience leading cross-functional technical teams and delivering enterprise-scale AI products. I combine AI delivery leadership, machine learning expertise, cloud architecture knowledge, and technical communication skills to turn complex requirements into actionable product milestones.

I have managed end-to-end AI and ML product lifecycles, from requirements gathering, data ingestion, and model development through deployment, monitoring, governance, and evaluation. My work includes NLP, computer vision, foundation models, RAG systems, conversational AI, predictive analytics, and AI ethics and compliance solutions.

I have strong AWS implementation experience across Bedrock, SageMaker, Lex, Comprehend, Lambda, ECS, Fargate, S3, Kendra, OpenSearch, DynamoDB, Textract, and ECR. I also work with containerized and production-oriented ML environments using Docker, Kubernetes, CI/CD, MLflow, Prefect, Prometheus, and Grafana.

As a project and delivery leader, I facilitate Agile collaboration, align stakeholders, define KPIs, establish documentation and governance standards, and mentor engineering teams. I have led international teams, managed AI platform integrations, improved project delivery timelines, and supported production deployments across multiple client-facing applications.

I also bring extensive instructional design and technical communication experience. I develop technical curricula, train AI and data science professionals, create documentation, and help engineers, testers, and business stakeholders communicate effectively across cross-functional environments.

Notice period: 1 month

Skills

44 capabilities

Tech stack & tools

Working toolkit

Analytics

Data Stores

Languages & Frameworks

Monitoring

Experience

Career history

Lead Technical Instructor Istidama Consulting

I direct an intensive AI and Data Science bootcamp and manage end-to-end delivery of a multi-module curriculum covering the machine learning lifecycle, from data engineering through production deployment.

I oversee instruction and project execution in NLP, LLMs, Transformer fine-tuning, RAG retrieval systems, SQL, Python ETL, relational and graph databases, MLOps, Docker, FastAPI, Git workflows, and full-stack AI platform integration. I mentor cross-functional project teams on product framing, scope, KPIs, and system evaluation.

English and Technical Communications Instructor YGA Upskilling Program

I designed a specialized English for Specific Purposes curriculum for QA testing and Generative AI cohorts, with an emphasis on operational documentation and Agile communication.

I facilitated workshops on bug reporting, prompt engineering communication, stakeholder presentations, cross-functional collaboration, and client communication etiquette.

AI Delivery Lead HubinIT

I orchestrated delivery of an enterprise AI Employee platform built with AWS Fargate, Bedrock, and Comprehend across ethics and compliance, customer service, finance, legal, and sales workflows.

I led AI governance strategy, retrieval architecture implementation using Amazon Kendra, OpenSearch, and DynamoDB, and serverless microservice deployments. I also managed IAM controls, container security, encryption, ECS orchestration, ECR registries, deployment pipelines, health monitoring, and auto-scaling standards.

ESL Instructor Amideast Jordan

I create specialized business English curricula for technical communication and documentation in the technology industry.

I use data-driven assessments and performance evaluations to measure learning progress, and collaborate with subject matter experts to design training modules for corporate clients.

AI Project Manager & Machine Learning Engineer Omdena

I led international cross-functional teams delivering AI solutions and reduced overall project development timelines by 25%.

I engineered and managed machine learning products including a Transformer-based conversational emotion detection system and a LATAM disinformation detection platform using BERT and XGBoost. I managed end-to-end delivery from data ingestion and training through deployment for more than five client-facing applications.

Technical Documentation Specialist & Community Operations Manager Omdena

I produced technical documentation and system architecture guides for AI and ML platforms, improving developer onboarding and adoption by 20%.

I led technical workshops and community content initiatives, analyzed operational metrics, and implemented retention programs that increased member retention by 15%.

English Lecturer Al Hussein Technical University

I designed technology-enhanced communication curricula for university engineering courses and used analytics to track learning acquisition metrics.

I developed statistical performance evaluation frameworks, led cross-faculty training initiatives, and created interactive digital materials that connected language learning with technical career readiness.

Intern Engineering Team Lead HubinIT

I direct a team of seven AI engineering interns building enterprise AI solutions from conceptual design through production deployment.

I coordinate AWS cloud architecture and MLOps deliverables, establish code review and documentation standards, and lead weekly technical alignment sessions across departments.

Jordan Chapter Lead & Project Director Omdena

I led community-building and technical delivery workshops for more than 100 AI practitioners across the Middle East.

I managed over seven end-to-end AI and ML projects and mentored junior developers on ML engineering, cloud infrastructure, project execution, and production deployment practices.

Education

Learning history

University of Maine at Presque Isle

Bachelor of Liberal Studies (BLS), Project Management

Bachelor of Liberal Studies with a minor in Project Management. Expected completion date is listed as Spring 1.

International University of Applied Sciences

BSc, Applied Artificial Intelligence

Bachelor of Science in Applied Artificial Intelligence. Expected December 2026.

Islamic University of Minnesota

MSc, Computer Science

Master of Science in Computer Science.

Islamic University of Minnesota

BA, Islamic Studies

Bachelor of Arts in Islamic Studies.

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