I am a proactive professional with experience in customer service, sales support, financial routines, and production supervision. I am comfortable working directly with clients and supporting operational teams.
I have handled telephone and in-person customer service, client prospecting, contract analysis support, payment processing, and document organization. My background includes exposure to financial planning, accounting closing activities, accounts payable, and bank reconciliations.
I have experience using Excel spreadsheets for control and reporting, as well as Windows, Word, Internet tools, and the CELINK system. I am organized, responsible, punctual, and quick to learn new processes.
In production environments, I have supervised workflows, trained new team members, and monitored incoming and outgoing merchandise. I work well in teams and communicate clearly with customers and colleagues.
I am pursuing a degree in Public Management and have previous academic training in Accounting Sciences. I am seeking opportunities in banking, finance, administrative support, customer service, sales, or management-related roles.
Provided customer reception and direct service, supported client prospecting activities, and assisted automotive sales processes.
Used the CELINK system and Excel control spreadsheets. Also performed driving-related duties as required by the role.
Provided telephone support and assisted customers with contract analysis and service-related activities. Organized files and supported routine administrative processes.
Supported accounts payable, bank reconciliations, payment posting in the system, financial planning routines, and accounting closing activities.
Provided telephone customer service and supported client service and contract analysis activities. Maintained organized files and assisted with administrative routines.
Assisted with bank reconciliations, financial planning, accounting closing processes, accounting reconciliation analysis, and payment posting.
Supervised production activities and monitored workflow execution to support operational continuity.
Trained new team members and supervised the receipt and dispatch of merchandise, along with other duties assigned by management.
Bachelor's Degree, Accounting Sciences
Completed seven semesters of Accounting Sciences. Studies are currently suspended.
Bachelor's Degree, Public Management
Currently enrolled in Public Management, first semester.
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