Operations Coordinator and Administrative Finance Specialist

Led end-to-end operations and legal representation for retail businesses in Bogotá. Managed daily cash flow, corporate bank-account reconciliations, strategic prioritization of operating expenses, monthly accounts receivable reviews, inventory audits, and financial-status reporting to ownership.

Structured, calculated, and disbursed biweekly payroll for administrative and sales teams. Resolved complex customer conflicts, implemented retention and loyalty communications, and supported the drafting and handling of legal requests and cases under specialized supervision.

Led the administrative and operational structure of a consolidated tourism company in Colombia. Monitored daily income and expenses, managed corporate bank accounts, optimized cash flow, and prepared monthly accounts receivable and sales-revenue reconciliation reports.

Supervised reservations, quotations, and sales of global travel destinations through sector platforms. Managed recruitment, hiring, onboarding, and payroll processes, while improving customer-service metrics and commercial operations.

Conducted operational and administrative internal audits under direct supervision. Reviewed compliance with internal processes and organizational policies, examined accounts, evaluated cases, defined audit objectives, and assessed legal and operational risks.

Identified audit findings and prepared solutions through formal audit reports. Presented preliminary and final reports to management, supported corrective action plans, and monitored implementation and compliance.

Bachelor's degree in Public Accounting.