Executive/Administrative Assistant

Provided administrative and organizational support to management and coordinated daily workflows. Scheduled appointments, meetings, and virtual meetings; prepared documents; and recorded meeting minutes.

Created and maintained presentations, statistics, reports, lists, and administrative records. Coordinated communication with internal and external stakeholders, conferences, symposia, and training events.

Supported personnel-related administration, data maintenance, and the timely preparation of accounting documents. Independently prioritized multiple tasks and handled confidential information with discretion.

Organized and coordinated appointments, meetings, and events for the cardiovascular department. Prepared business correspondence, reports, documentation, and maintained digital records.

Processed requests, contracts, invoices, and other administrative transactions. Supported managers, employees, and internal teams with day-to-day administrative matters.

Provided remote customer service and technical support through digital communication channels and ticketing systems. Received, handled, and escalated customer enquiries and complaints.

Prepared invoices and credit notes and contributed to project work. Delivered clear, friendly, and solution-oriented customer communication.

Advised customers and supported sales activities in a retail environment. Managed checkout operations and provided customer-focused service.

Supported product presentation and stock management to maintain an organized and effective sales floor.

Completed the Passerelle program.

Completed a vocational baccalaureate in Health and Social Sciences.

Completed vocational education as a Retail Specialist EFZ.