Virtual Assistant | Order Management & Customer Support | Social Media Content

I independently manage end-to-end operations for a home bakery business, including customer orders, supplier coordination, finances, and basic bookkeeping. I track more than 300 seasonal orders, customer inquiries, and payment statuses in Google Sheets.

I create promotional content in Canva and manage Instagram posts, stories, and engagement to improve business visibility. I also handle order confirmations, follow-ups, and customer communication through WhatsApp and Instagram direct messages.

Led outreach and relationship-building activities with government institutions, universities, alumni, and NGOs. Drafted personalized outreach communications and supported the development of external partnerships.

Drafted, reviewed, and negotiated more than five Memoranda of Understanding. Coordinated meetings from scheduling and agenda preparation through facilitation and follow-up documentation, while maintaining a Google Sheets partner database for more than 20 active relationships.

Coordinated attorney-client communication, scheduled meetings, and prepared accurate meeting minutes with follow-up tracking. Supported professional client service while handling confidential legal matters.

Organized physical and digital files across more than 10 client matters. Drafted professional correspondence, case summaries, and legal memoranda while maintaining accuracy and document confidentiality.

Conducted stakeholder outreach to government agencies, universities, and alumni networks to support partnership activities. Assisted with relationship management and external communications.

Scheduled meetings, prepared and recorded Minutes of Meeting, and maintained updated partnership databases. Supported organized follow-up processes for external engagement activities.

Processed and verified civil case submission documents for more than 30 case files. Checked documents for completeness, accuracy, and compliance with administrative requirements.

Updated and tracked ongoing case statuses in the court digital records system. Supported reliable case-file organization and administrative record maintenance.

GPA: 3.51/4.0.

GPA: 3.59/4.0.