Howard Phillips
Howard Phillips

Remote Customer Support / Chat Support Representative

Actively looking · Member since 10 Oct 2026
Location
United States
Desired salary
Unspecified
Work preference
Remote Only / Full Time
Experience level
Mid

About

Professional summary

I am a customer-focused professional seeking a remote customer support role. I have experience assisting customers through phone, chat, and email while providing clear, patient, and accurate service.

I previously supported customer service programs for the U.S. Mint and GE product recalls. In these roles, I handled inquiries, answered product and order questions, documented cases, and guided customers through resolution processes.

I am comfortable with data entry, order and case documentation, and learning new systems quickly. I focus on recording details accurately and communicating in a calm, helpful manner.

My broader work history includes manufacturing, distribution, warehouse operations, delivery driving, and boom operation. These roles strengthened my reliability, attention to daily targets, and ability to work effectively as part of a team.

I also have direct customer-facing delivery experience, including confirming orders and helping resolve issues at customer job sites. I bring dependable attendance, patience, and a strong service mindset to remote support work.

Skills

9 capabilities

Experience

Career history

Factory Production Best Home Furnishings

I perform production work in a furniture manufacturing facility.

I maintain consistent attendance and dependable output while contributing to daily production operations.

Factory Production Jasper Chair

I performed production work in a chair manufacturing environment.

I worked as part of a team and met daily production targets.

Distribution Associate Meyer Distributing

I supported distribution and warehouse operations, including order handling and inventory movement.

I contributed to efficient material flow and accurate handling of warehouse tasks.

CDL Driver / Boom Operator / Delivery Driver Marjam Supply Company

I delivered building materials to customer job sites and operated boom equipment for unloading.

I interacted directly with customers, confirmed orders, and helped resolve delivery-related issues on site.

Driver FBM

I provided delivery driving and material-handling services for nearly six years of continuous employment.

I supported reliable delivery operations and handled materials as part of daily field responsibilities.

Customer Service Representative Whitney Bowes

As a contractor supporting the U.S. Mint, I handled inbound customer inquiries about coin products, orders, and product information. I provided sales support and answered questions for collectors and gift buyers.

I documented customer requests and order details accurately in company systems.

Customer Service Representative Contractor supporting GE product recalls

I handled customer inquiries related to GE product recalls and documented customer issues accurately.

I guided customers through recall procedures step by step and communicated clearly and patiently to help resolve their cases.

Education

Learning history
No education data available.

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.

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