I am a customer-focused support professional with nearly three years of experience assisting clients through phone calls, messaging applications, websites, and in-person service channels.
I communicate clearly, politely, and professionally while answering questions, explaining services, processing requests, and helping customers select suitable options.
My experience includes managing bookings, preparing contracts and documents, conducting online research, and working accurately with high volumes of client information.
I have worked with customer inquiries through Telegram, Viber, WhatsApp, and other digital communication channels. I am comfortable providing written support and maintaining a helpful, service-oriented approach.
I also have experience with printing services, photo processing, personalized product requests, and basic design-related customer assistance.
I am seeking a remote full-time or part-time chat support role where I can apply my communication skills, adaptability, and multilingual customer service experience.
Assisted customers with printing, photo, and personalized product requests. Processed photographs and printed documents and promotional materials.
Created designs and photo gifts, including T-shirts and mugs. Restored photographs and answered client questions about available services.
Responded to incoming calls and customer messages through Telegram, Viber, and WhatsApp. Consulted clients, answered questions, and helped them choose appropriate services.
Processed client requests, prepared contracts, and arranged bookings. Conducted online research and managed large volumes of client information and inquiries.
Responded to incoming calls and inquiries received through the website and messaging applications. Consulted customers, processed requests, prepared contracts, and made bookings.
Used computer tools and online resources to research information and support client needs. Maintained a helpful and professional approach to customer communication.
Bachelor's Degree, Geography
Faculty of Geography and Geoinformatics.
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