I am an experienced operations, administrative, and customer service professional with a strong background in waste management, recycling, procurement, accounting support, and team coordination.
I manage daily business operations, including driver routes, customer support, sales, procurement, invoicing, payroll, accounts payable, and accounts receivable. I am comfortable balancing multiple priorities while maintaining dependable service and accurate records.
I have experience supervising staff, coordinating with drivers, vendors, customers, accounting teams, and management. I focus on professional communication, positive company representation, and practical problem-solving.
My background includes purchasing and government-contract procurement, where I developed vendor relationships, obtained quotes, placed purchase orders, maintained audit documentation, and supported compliance requirements.
I am proficient with office and accounting systems including Microsoft Office, QuickBooks Online, Costpoint, Deltek, DesertMicro Starlight, and Dispatcher. I am adaptable, detail-oriented, and able to work independently or collaboratively.
I am open to relocation within Virginia and Maryland and am authorized to work in the United States for any employer.
Manage the daily operations of a roll-off, recycling, and trash services business. Oversee three to four drivers, coordinate routes, and support operational continuity.
Provide customer service, sales support, accounts payable and receivable processing, invoicing, payroll, and procurement of dumpsters, truck parts, and office supplies. Maintain and communicate safety protocols to drivers on a regular basis.
Entered customer work orders into DesertMicro and ensured requested dumpster and site services were delivered accurately and on time. Responded to customer questions and resolved service-related issues.
Tracked deliveries, terminations, and other services while coordinating with operations, dispatch, and drivers. Maintained customer and site data, compiled LEED recycling reports, and managed signed work-order tickets for accounting and customer accounts payable processing.
Provided daily personal care assistance, including dressing and bathing. Completed household responsibilities such as laundry, cooking, cleaning, shopping, and errands.
Coordinated transportation to medical appointments, tracked appointments and prescriptions, and ensured medications were administered according to required schedules.
Developed relationships with industrial, commercial, and professional customers to support project needs. Prepared material bids, placed orders, and managed material packages and special orders for contractors and large-scale customers.
Maintained relationships with new and existing customers through responsive service and project support.
Assisted customers with special orders, installation projects, and delivery requirements. Ensured products and services were provided accurately and on time.
Answered customer questions by phone and in store, and coordinated with vendors, installers, trucking and shipping companies, and internal associates.
Assisted with writing telework policies and procedures for clients. Performed bookkeeping support for accounts payable, accounts receivable, payroll, and sales schedules.
Managed office supply ordering and inventory and served as a first point of contact for current and prospective clients.
Procured commercial off-the-shelf materials, printed circuit boards, cable assemblies, sheet metal, and facilities support for multiple SAIC locations. Coordinated with project managers, engineers, production managers, vendors, and accounts payable teams to meet delivery schedules for government contracts.
Obtained quotes, placed purchase orders, resolved vendor return issues, maintained audit-ready procurement files, supported cost-savings documentation, and ensured compliance with FAR and DFAR requirements. Supported proposals involving Jordanian SOCOM, MRAP vehicles and simulators, and Lockheed Martin naval smart displays.
Supported purchasing activities for Swan Secure Products.
Additional responsibilities were not specified in the resume.
Worked as a Billing Associate for Success For All Foundation, Inc.
Additional responsibilities were not specified in the resume.
Held a Procurement and Office Manager role at RTZ Communications, Inc.
Additional responsibilities were not specified in the resume.
High School Diploma
Completed a high school diploma.
This professional hasn’t added portfolio projects yet.
This professional hasn’t listed any services yet.
