I am an experienced Senior Technician specializing in IT systems, electronics repair, technical support, and retail technical operations. I have developed strong expertise in diagnosing issues, repairing devices, upgrading systems, and supporting a wide range of consumer technology.
I have built and managed a service department and customer base from the ground up. My work combines hands-on technical service with customer support for both individual and corporate clients.
I am experienced with computer hardware, operating systems, POS environments, CRM databases, and enterprise platforms including SAP and Microsoft Dynamics ERP. I am comfortable creating, repairing, and maintaining computing systems across Windows, Linux, and macOS environments.
I bring leadership, team training, problem-solving, adaptability, and customer service skills to technical operations. I have also contributed to store relocation activities and virtual merchandising initiatives.
I am a native Greek speaker with fluent English and basic French. I am committed to continuing my technical development through professional certifications in AI productivity, Microsoft technologies, and connected-device platforms.
Established and developed the Service Corner and built a customer base at the Kotsovolos store in Lamia. Provided technical support to individual consumers and corporate clients.
Performed diagnostics, electronics repairs, and system upgrades across a variety of devices and computing systems. Used SAP for financial, technical, and POS-related operations, and contributed to store relocation and virtual merchandising activities.
High School Diploma
Completed secondary education and earned a High School Diploma.
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