I am an administrative and financial assistant with experience in document management, information organization, data entry, and customer service. I am organized, detail-oriented, and committed to maintaining clear and efficient administrative processes.
I completed 240 hours of pre-professional internship work at the Financial Management Directorate of the Municipal GAD of Quevedo. During this experience, I supported Human Talent, Financial Management, and Archive activities while handling and organizing administrative documentation.
I also have independent experience supporting digital projects through graphic design, social media content creation, document preparation, and the use of AI tools to structure ideas and improve writing. I adapt generated content carefully to ensure it is useful and appropriate for each task.
My customer service and independent clothing sales experience strengthened my communication, active listening, persuasion, and problem-solving skills. I enjoy assisting people, responding clearly to questions, and helping find practical solutions.
I am currently interested in remote opportunities in administrative assistance, customer support, finance, data entry, virtual assistance, digital marketing, and operations. I am available for full-time or part-time work and can adapt to different schedules.
I am a fast learner who is comfortable adopting new digital tools and platforms. I bring responsibility, autonomy, teamwork, adaptability, and a customer-oriented mindset to every role.
Supported administrative activities across the Human Talent, Financial Management, and Archive areas during 240 hours of pre-professional internship work.
Organized, classified, located, reviewed, and managed administrative documentation to facilitate access to records. Collaborated with colleagues from different departments while maintaining clear and professional communication.
Designed presentations, flyers, social media posts, and visual materials using Canva and Microsoft Office. Created and adapted promotional content and copy for digital channels.
Used AI tools to generate ideas, structure content, and improve writing while reviewing and adapting outputs. Also supported information organization, document preparation, presentation review, and digital innovation projects while managing multiple requests and deadlines.
Provided in-person customer service and responded to questions about prices, sizes, models, and available products.
Presented products according to customer needs and used persuasive, courteous communication to support sales. Developed customer service, active listening, negotiation, and communication skills.
Bachelor's Degree, Commerce
Thesis defended and approved: "Financial indicators and their relationship with managerial decision-making in the company Descuentos y Ventajas, Quevedo canton, 2024-2025."
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