Senior Cloud & Systems Engineer

Manage multi-region production infrastructure across the UAE, Egypt, KSA, Syria, India, the Philippines, and Qatar, with responsibility for availability, performance, Azure and GCP production environments, private cloud, subscriptions, backups, and governance policies.

Lead cloud migrations and secure infrastructure operations across Azure, AWS, and GCP. Administer Microsoft 365, Defender, Intune, hybrid Active Directory and Entra identity, Windows/Linux systems, Azure networking, enterprise firewalls, and endpoint security. Drive cost optimization, manage CAPEX/OPEX budgets, resolve critical incidents, and conduct HIPAA risk assessments.

Administered hybrid cloud and on-premises infrastructure using Azure, Windows Server, and VMware for enterprise clients across multiple industries.

Deployed and maintained Active Directory, Microsoft 365, Exchange, firewall, and VPN environments. Led server and workload migrations to Microsoft Azure and provided Tier 2/3 support, including root-cause analysis for critical incidents.

Designed and implemented network security architecture, including firewall policies, VPN configurations, and intrusion prevention systems.

Managed Windows Server, Active Directory, Group Policy, VMware, and Hyper-V infrastructure supporting business-critical applications. Performed vulnerability assessments and security hardening aligned with compliance requirements.

Managed system and network administration services, including Active Directory, DNS, DHCP, file services, print services, and endpoint security deployments.

Performed system monitoring, patch management, and backup administration while supporting server upgrades and network expansion projects.

Delivered Tier 1 and Tier 2 technical support for systems, network connectivity, and hardware issues.

Assisted with Windows Server configuration, maintenance, and operational support for IT infrastructure.

Provided first-line IT support for desktop systems, printers, user accounts, and network connectivity issues.

Maintained IT asset inventory and supported day-to-day end-user technology operations.