Virtual Assistant | Social Media & Email Marketing | Operations & Scheduling

I operate a property services company supporting real estate investors, private lenders, absentee landlords, and contractors across North Carolina and southern Virginia. I conduct pre-closing and draw inspections, site visits, and property condition reporting with photo and video documentation.

I coordinate contractors, monitor active jobs and budgets, plan efficient service routes, and keep remote clients updated through project completion. I built the company operating systems, including pricing, service agreements, invoicing, scheduling, lead tracking, direct outreach, and back-office support for small contractors.

I manage social media, brand presentation, and email marketing for a language education company. I plan and produce content calendars, carousels, campaign assets, and branded materials for LinkedIn, Instagram, and Facebook.

I build nurture email series, manage contact uploads and segmentation, troubleshoot deliverability issues, and create conference and trade show materials. All visual content is designed in Canva within established brand standards.

I plan and produce social media content for a bilingual children's book publisher across Instagram, Facebook, and LinkedIn. I create recurring campaign concepts, seasonal content, giveaways, carousels, reels, and promotional graphics.

I also build and schedule email campaigns for teachers, schools, and language educators while maintaining consistent use of the established brand kit.

I researched and developed target lists of community centers, adult education programs, and reentry organizations. I created ideal client profiles and cold outreach campaigns for organizational decision makers.

I produced one-pagers, presentations, research summaries, and financial literacy content for partner and grant audiences. I also managed LinkedIn newsletter strategy, publishing schedules, and audience growth.

I provided peer-based recovery support to individuals navigating substance use and reentry challenges. I used motivational interviewing and trauma-informed communication to support individualized recovery goals.

I connected participants with housing, treatment, employment, and recovery resources while collaborating with staff and outside providers to maintain continuity of care.

I complete independent delivery contracts with a focus on timely service, efficient routing, and professional customer communication.

I manage my own delivery schedules and route efficiency while keeping service dependable.

I provided full-time in-home care and support for a disabled Army veteran. I coordinated medical appointments, medication schedules, care planning, and benefits with VA hospitals and outside providers.

I advocated for services through the VA system and community resources while applying de-escalation and recovery-oriented support in a high-demand caregiving environment.

I built and ran a full-service residential and HOA property management company for 14 years before selling the business. I served as the central point of contact for clients, tenants, board members, vendors, and contractors.

I managed maintenance and repair coordination, contracts, renewals, financial records, annual operating budgets, accounts receivable, accounts payable, invoicing, board meetings, reporting, agendas, minutes, and follow-up communications.

Master's program in Criminal Justice; starting November 2026.

Expected completion in May 2027.

Post-baccalaureate certificate in the Certified Alcohol and Drug Counselor program.

Bachelor of Arts in English.

Peer Support Specialist certification and Wellness Recovery Action Plan (WRAP) training.

Motivational Interviewing (MI) training, plus an MI course at UNC Greensboro.

Meta Social Media Marketing Professional Certificate, currently in progress.