Affiliate Marketing and E-commerce Operations Specialist

Maintained promotional offers and coupons for more than 400 merchants across affiliate and loyalty marketing operations, including Qantas Shopping. Uploaded merchant-submitted offers using Microsoft Outlook and multiple affiliate networks, and maintained accurate merchant listings and promotional information.

Conducted daily tracking-link and landing-page audits, weekly offer and coupon reviews, and monthly CPA rate checks using Google Sheets. Supported merchant onboarding, including data validation, tracking links, descriptions, commission rates, category mapping, and logos, while contributing to a 2,000+ merchant UK and US onboarding initiative.

Supported major Australian sales campaigns, including Black Friday, Cyber Monday, Super Sales, Mid-Season Sales, and End-of-Year Sales. Completed Campaign Slot 12 merchandising uploads, tenancy-fee tasks, recurring audits, and campaign responsibilities across Commission Factory, CJ Affiliate, Awin, Impact, Rakuten LinkShare, Partnerize, and TradeDoubler.

Assisted in drafting research and policy materials focused on local and international labor policies and employment trends. Prepared and organized informational materials for publication and dissemination.

Supported social media content planning and distribution for research publications, events, and organizational initiatives. Created presentation decks and multimedia materials for research communication and advocacy activities.

Prepare weekly presentation materials, sermon outlines, announcements, and real-time service slides. Create and edit video clips, presentation graphics, event materials, and social media content using Canva and other creative tools.

Plan and publish event announcements, countdowns, greetings, and photo and video highlights across social media. Maintain organizational records and financial tracking, coordinate with team members, and support youth ministry, community outreach, and church events.

Manage Facebook and Instagram accounts to promote nail services and maintain the business's online presence. Create promotional posts, videos, and portfolio content featuring nail designs and services.

Respond to customer inquiries through social media, support appointment coordination, and manage customer engagement. Maintain service-related content and promotional materials to attract prospective customers and encourage repeat business.

Completed a Bachelor of Science in International Studies with a major in European Studies. Received a Partial Academic Scholarship and participated in the International Studies Students' Association (ISSA).