I am an administrative professional with more than nine years of experience supporting office operations, maintaining accurate records, and ensuring compliance with organizational policies. I am seeking an employment opportunity that supports both personal and professional growth.
I bring strong experience in rent and payment processing, client information management, petty cash handling, payroll support, filing, contract tracking, and data entry. I work carefully with sensitive financial and client information and prioritize accuracy in every task.
I am proficient in Microsoft Office Suite, QuickBooks, AppFolio, scheduling systems, and electronic and paper recordkeeping. I am comfortable answering phones, routing communications, coordinating documentation, and supporting internal and external stakeholders.
I also have experience in sales support, B2B outreach, customer relationship building, bid follow-up, vendor registration, quote preparation, and lead research. I communicate professionally by phone, email, text, and web-based channels.
I thrive in fast-paced environments and adapt quickly to new teams and procedures. I am dependable, organized, detail-oriented, and dedicated to contributing to team success.
Researched, identified, and pursued new sales opportunities through phone, text, email, and web communications. Conducted B2B outreach, relationship building, and follow-up activities for leads and bids.
Maintained organized and accurate records of prospective customer contact information, communications, requirements, and system-specific details. Supported networking efforts, vendor registrations, and lead follow-ups.
Processed and tracked client rents and payments while ensuring accuracy and compliance with company policies. Maintained and updated client records in AppFolio, including monthly verification of rents, subsidies, and vouchers.
Managed cash, receipts, petty cash reimbursements, and cash advances with close attention to detail. Answered, screened, and routed telephone calls professionally to support internal and external communication.
Provided customer service by scanning purchases and accurately processing cash, credit and debit card, EBT, and coupon transactions. Followed opening and closing till procedures to maintain financial integrity.
Trained new employees and supported consistent daily operations. Completed stocking, food preparation, and order fulfillment responsibilities efficiently during shifts.
Managed office operations, including employee payroll, office supply inventory, paper and electronic filing systems, correspondence, and contract records. Maintained organized documentation to support compliance and operational efficiency.
Conducted sales training, monitored daily production, and managed hiring, termination, and training activities for marketing employees. Prepared quotes, performed outbound B2B sales by phone and email, tracked signed contracts, and managed online bid procedures with accurate data entry.
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