I am an MBA-qualified business development, sales, marketing, and social media professional with more than a decade of experience across travel operations, hospitality, customer service, and partnership development.
I build client relationships, generate leads, manage accounts, and convert opportunities through consistent communication and follow-up. I am comfortable handling high volumes of calls, emails, meetings, documentation, and CRM data.
My background includes managing B2B and B2C travel operations, ticketing, reservations, itineraries, visa support, corporate events, and hospitality operations. I have also managed teams and cross-functional business activities in fast-paced service environments.
I have independently built and grown social media brands from zero across TikTok, Instagram, and Facebook. My work includes content planning, short-form video creation, on-camera presentation, voice-overs, captions, organic audience growth, social selling, and Meta advertising.
I am seeking remote opportunities in business development, sales, marketing and growth, and social media management. I am open to freelance, contract, part-time, and full-time roles where I can help build partnerships, improve customer engagement, and drive measurable business growth.
Manage part-time remote business development activities for an Australian education organization, focused on expanding the Bhutan market.
Meet with education consultancies to establish partnerships and generate qualified leads. Handle partnership documentation, meetings, CRM and website portal data entry, follow-up communication, and sales conversion activities.
Managed end-to-end travel operations for B2B and B2C clients, including flight ticketing, hotel reservations, itinerary planning, visa support, client meetings, account check-ins, and corporate group events.
Closed more than 20 group bookings per month and managed over 100 client emails daily alongside inbound and outbound calls. Grew the company Facebook page from approximately 7,000 to more than 20,000 followers through content scheduling and daily page management, while also writing website copy and supporting repeat-business development.
Oversaw day-to-day operations of a small hotel property, including accounts, reservations, housekeeping, front desk activities, administration, and client relationship management.
Supported property marketing and gained cross-functional experience operating the hospitality business as the sole overseeing manager during the college internship.
Handled high-volume inbound client calls, resolved customer queries, and accurately logged customer information and interaction details in the CRM.
Managed more than 100 calls per day while maintaining professional, solution-focused communication. Developed strong active-listening, problem-solving, documentation, and record-keeping capabilities.
Master of Business Administration (MBA), Marketing
MBA qualification with a specialization in Marketing.
Bachelor of Computer Applications (BCA), Computer Applications
Bachelor's degree in Computer Applications.
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