Administrative Assistant | Data Entry Specialist | Customer Support

Maintain and update client records, case statuses, and supporting documents for approximately 60 active real estate cases. Ensure data accuracy and traceable digital filing across client records.

Prepare, organize, and review physical and digital documentation in accordance with MVOT and BHU requirements for the Entre Todos housing program. Track application stages, outstanding documents, procedural requirements, and deadlines while coordinating client and internal-team follow-up.

Delivered in-person, telephone, and online customer service while processing client documentation, maintaining records, and coordinating administrative activities.

Supported the closing of 10 real estate transactions through document verification, data entry, and accurate preparation of final files.

Processed point-of-sale transactions accurately in a fast-paced retail environment.

Assisted international customers in Spanish and English, providing customer service and sales support.

Prepared client estimates and AutoCAD 2D plans. Tracked purchase orders, supplier availability, and delivery timelines.

Managed customer inquiries, technical proposals, sales documentation, and commercial follow-up.

Technical secondary education in construction.

Training in human resources, workplace safety, and applied Microsoft Excel.

Training in AutoCAD 2D.