I am a B2B sales professional with experience in outbound prospecting, pre-sales, consultative selling, inside sales, and business development.
I manage full sales cycles, from initial outreach and needs discovery to product presentation, negotiation, closing, and post-sale commercial follow-up.
I have experience developing business across pharmacies, gyms, and supplement retailers, building recurring relationships and adapting commercial proposals to each customer profile.
As an SDR, I performed high-volume prospecting, qualified leads, scheduled meetings, managed pipelines, and used tailored follow-up strategies based on objections and buying stages.
I also bring international operations and leadership experience from Portugal, where I worked with multicultural teams and customers in premium hospitality and restaurant environments.
I communicate professionally in Portuguese, English, and Spanish, and combine customer-focused communication with organization, negotiation, and commercial execution.
I conduct outbound prospecting and reactivate B2B accounts across pharmacies, gyms, and supplement retailers in Santa Catarina, Paraná, and Rio Grande do Sul.
I own the complete sales cycle, including first contact, needs discovery, portfolio and pricing presentations, negotiation, order placement, and follow-up. I develop new accounts through phone, WhatsApp, and email while building recurring commercial relationships.
I performed high-volume outbound prospecting, making 150 to 200 calls per day to qualify leads and develop relationships with Brazilian and international investors.
I generated an average of 15 qualified meetings per month for high-ticket real estate opportunities valued between approximately BRL 300,000 and BRL 1 million. My meetings contributed to an average of one closed sale per six meetings, and I ranked second among SDRs in June 2026. I managed pipeline, follow-ups, and reactivation activities in Nexus CRM.
I coordinated operations and teams in a five-star international hospitality environment, focusing on premium customer experience, organization, and the resolution of complex guest needs.
I regularly used English and Spanish with guests and multicultural teams. I also organized and supported events associated with international film campaigns.
I supervised operations across two locations and supported the opening of the second operation. My work included process development, operational routines, supplier coordination, logistics, and staff scheduling.
I contributed to service and customer-experience improvements that helped increase the location's Google Maps rating from 4.4 to 4.6.
I served international customers and supported daily restaurant operations in Porto, Portugal, with a focus on customer service and efficient operational execution.
I also participated in digital visibility initiatives and commercial campaigns. The restaurant was recognized among Portugal's Top 50 restaurants on TheFork.
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