I am a customer service professional with experience supporting customers in BPO and virtual staffing environments. I am committed to providing helpful, respectful, and efficient service while representing the company professionally.
I have developed strong communication, active listening, problem-solving, and decision-making skills through customer-facing work and leadership roles. I can work effectively with different people and remain adaptable in changing situations.
I have extensive student and community leadership experience, including class officer, public information officer, committee officer, and youth council roles. These responsibilities strengthened my organization, teamwork, accountability, and public communication skills.
I am technology literate and comfortable using Microsoft Office, Microsoft Outlook, computers, and virtual communication tools. I also have freelance experience editing photos and videos and creating digital graphics based on client requirements.
I am a responsible, trustworthy, and motivated professional seeking a full-time customer service opportunity where I can continue developing my skills and contribute to organizational success.
Provided customer service support as an agent for Virtual Staffing Solutions. Assisted customers professionally and worked to address inquiries and service concerns.
Applied communication, organization, computer literacy, and problem-solving skills in a customer-facing work environment.
Worked as a Customer Service Representative supporting customers in a BPO environment. Delivered service assistance while maintaining a professional and helpful approach.
Developed practical customer communication, teamwork, and issue-resolution skills through direct customer interactions.
Edited photos and videos according to client preferences and project requirements. Produced digital graphics and visual content for personal and promotional use.
Managed creative tasks independently and adapted deliverables to client feedback and requested specifications.
Undergraduate
Completed undergraduate studies at Leyte Normal University from academic year 2021 to 2023.
Senior High School
Completed Senior High School studies. Received honors in Grade 11 and Grade 12.
High School
Completed junior high school studies. Received honors from Grade 7 through Grade 10.
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