Solutions Engineer and Customer Success Professional

Served as the primary client-facing contact for a healthcare imaging client's brain tumor detection initiative. Translated clinical and compliance requirements into DICOM processing workflows, including patient-data encryption, decryption, and secure migration into Docker environments.

Built Python automation for DICOM anonymization and export, reducing manual processing steps and improving deliverable turnaround time by an estimated 40%. Led product demos, client onboarding, and technical training while maintaining a 100% on-time onboarding delivery record.

Managed client-facing healthcare applications across AWS, GCP, and Azure, including storage, monitoring, and uptime support. Investigated production issues with engineering teams, contributed fixes and unit tests, validated annotation quality, and developed CNN, YOLO, and segmentation workflows for medical image analysis.

Supported data processing, validation, and operational reporting using SQL and internal data pipelines.

Contributed to internal monitoring and automation initiatives that improved team visibility and operational efficiency.

Developed a Django-based itinerary generation platform for a tourism and travel company as the sole developer and primary client-facing contact. Managed the project end-to-end, from requirements gathering and development through testing, client revisions, and final delivery.

Built dynamic itinerary generation for destination details, day-wise schedules, travel dates, hotels, transfers, and inclusions or exclusions. Created responsive branded web pages with destination imagery and customer-specific itinerary details.

Automated PDF itinerary creation with Python and ReportLab, reducing repetitive document preparation, improving consistency, and eliminating formatting errors in client-facing quotes.

Completed a Bachelor of Technology in Electronics and Communication Engineering. Developed an IoT-enabled smart vending machine for COVID protocols, integrating microcontrollers, sensors, PPE dispensing, cloud-based inventory monitoring, and real-time cloud alerts.