Senior Automation & Integration Developer Accenture
Spearheaded enterprise workflow automation using Zapier, Make, and n8n, reducing manual coordination across multiple business functions by 42%. Architected REST API and webhook integrations using JSON transformations, secure credentials, validation rules, and structured error handling.
Orchestrated AI bot development with Claude and Microsoft Copilot, improving internal response times by 35%. Established reusable authentication, credential-management, retry, recovery, testing, monitoring, Git version-control, troubleshooting, security, and documentation practices that improved production reliability to 98% and reduced configuration defects by 30%.
Led process-mapping workshops and collaborated with stakeholders to define triggers, actions, paths, technical constraints, acceptance criteria, priorities, and measurable delivery plans. Governed software-delivery standards across concurrent integration initiatives.