I am a business development and inside sales professional with more than eight years of experience building pipelines, developing client accounts, and managing full B2B sales cycles across logistics, technology, wholesale, and healthcare distribution.
I specialize in consultative prospecting, lead qualification, account development, objection handling, rate proposals, and negotiation. I have consistently cultivated relationships with customers, carriers, shippers, receivers, and cross-functional internal teams.
My sales achievements include acquiring nine new clients within six months at FLS Transportation Services and contributing nearly 10% additional team revenue through wholesale prospecting and order development at Baffin Boots.
I am experienced with Salesforce CRM, AS400, Help Scout, Adobe Suite, market research, and bilingual data management. I am comfortable managing urgent priorities, maintaining financial accuracy, and supporting customers throughout the sales and order lifecycle.
I communicate professionally in Spanish, English, and French, allowing me to support diverse client portfolios across Canada, the United States, and Mexico. I am available to start from November 25, 2026.
Drive strategic business growth by cultivating partnerships with shippers and receivers through proactive, consultative communication.
Develop and present competitive rate proposals for transportation lanes, negotiate spot-rate agreements with contracted carriers, and resolve financial discrepancies to protect profitability.
Prospected wholesale opportunities and processed customer orders, contributing nearly 10% additional revenue to the team. Conducted market research to identify target demographics and relevant industry trends.
Translated marketing materials into Spanish and French. Maintained bilingual customer and operational data using AS400, Salesforce, Help Scout, and Adobe Suite in a hybrid work environment.
Processed approximately 65 pharmaceutical orders per day with 94% accuracy during peak COVID-19 demand in a remote contract role.
Collaborated with outbound sales, finance, and logistics teams while managing shifting priorities and urgent customer requirements.
Managed the complete sales cycle from prospecting through customer commitment, including sourcing products outside the standard supply portfolio.
Presented solutions, influenced purchasing decisions, handled objections, prepared quotations, and responded to order inquiries, status requests, and cancellations in French and English.
Sold logistics services across Ontario and Quebec while actively managing and expanding assigned customer accounts.
Reactivated dormant accounts and strengthened client relationships through timely, professional, bilingual communication.
Promoted from customer service to Account Manager within five months and acquired nine new clients during the first six months in the account management role.
Developed Mexican customer accounts, coordinated cross-border freight across Mexico, the United States, and Canada, and negotiated broker rates with customers and carriers across North America.
Google Digital Marketing & E-commerce Professional Certificate, Digital Marketing and E-commerce
Online professional certificate in digital marketing and e-commerce.
Postgraduate, Marketing Management
Postgraduate studies in Marketing Management in Toronto, Ontario.
Bachelor's Degree, Communications and Public Relations
Bachelor's degree in Communications and Public Relations in Mexico City.
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