I am a commercial administration and regional billing professional with more than 15 years of experience in billing operations, accounts receivable and payable, financial controls, and process optimization.
I have extensive experience transitioning financial and billing activities from local subsidiaries to Shared Services Centers, supporting coordinated operations across Latin America and the United States.
My background includes managing monthly billing cycles, invoice issuance, customer account administration, price lists, collections, reconciliations, and debt recovery processes.
I work with a strong focus on data integrity, accuracy, continuous improvement, stakeholder satisfaction, and timely delivery of financial documentation.
I am proficient in SAP S/4HANA, Totvs, Oracle, billing systems, Microsoft Office, Google Workspace, and basic Power BI. I am a native Spanish speaker with bilingual English and intermediate Portuguese skills.
Prepared and implemented the transition of billing operations from local subsidiaries to the Americas Shared Services Center.
Supervised monthly billing cycles across multiple business lines following consolidation, ensuring data integrity, accuracy, and timely delivery of documentation. Provided operational support and billing coverage for subsidiaries in Argentina, Chile, Paraguay, Mexico, and the United States.
Supervised commercial administration activities for the Vitalaire Homecare business line through 2019 and the Healthcare Medicinal business line from 2019 to 2021. Executed and controlled preventive and corrective billing, invoice issuance, and commercial management reporting.
Maintained price lists and customer records in ERP systems, managed collections and current account reconciliations, and supported debt recovery with health insurance providers and private clients. Delivered personalized in-person and telephone customer support.
Provided bilingual English and Spanish technical assistance and personalized customer support for US-based users on the T-Mobile USA project.
Mentored, trained, and guided team members in daily operations while supporting adherence to service-level agreements and performance metrics.
Handled administrative finance activities including collections, payments, bank reconciliations, and direct supplier negotiations.
Supported personnel administration through office supply management, attendance tracking, leave administration, and operational HR activities.
Bachelor's Degree, Business Administration
Bachelor's Degree in Business Administration, in progress/paused.
National High School Diploma
National High School Diploma.
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