Executive Assistant

Provided remote executive and operational support to two directors at a UK tax practice. Managed inboxes, diaries, schedules, follow-ups, client communications, documentation, CRM tasks, and limited-company tax administration.

Acted as a contact for clients, colleagues, and HMRC across email, telephone, post, CRM, and social media. Supported appeals, withdrawals, PAYE queries, client onboarding, 64-8 and online authorisations, CIS administration, and sensitive client issues.

Coordinated the Making Tax Digital onboarding drive from March to June 2026, supporting a team of three with more than 300 client sign-ups using Excel trackers, Teams Planner tasks, and templated communications. Resolved registration mismatches through information gathering and HMRC liaison, and documented ongoing processes in an SOP.

Supported a specialist entertainment law practice as a part-time Executive Virtual Assistant. Managed client intake, prospective-client screening, confidential document databases, and internal scheduling.

Maintained accurate records and visibility of deadlines to support reliable administrative workflows, protect confidential information, and help preserve billable time.

Worked on a three-month contract supporting HR administration and remote operational processes. Authored and centralised standard operating procedures and corporate policies to improve consistency across operations.

Coordinated recruitment administration, including job-description preparation and initial candidate screening. Also supported compliance research and implementation activities.

Maintained HR records, compliance spreadsheets, disciplinary tracking, and meeting minutes. Supported accurate documentation and administrative follow-through across HR activities.

Also assisted with inventory logistics and related coordination tasks, helping maintain organised operational processes.

Owned and administered an equestrian centre, managing daily business operations and a broad range of administrative responsibilities.

Handled bookkeeping, scheduling, event logistics, supplier relationships, and practical business needs while balancing multiple priorities.

Completed the Google Project Management Professional Certificate.

Completed Senior Certificate (Matric).