Mohammad Issam
Mohammad Issam

SOC / Cybersecurity Engineer

Actively looking · Member since 15 Oct 2026
Location
Amman, Jordan
Desired salary
Unspecified
Work preference
Hybrid / Full Time, Part Time, Freelance
Experience level
Junior

About

Professional summary

I am a Network and Security Operations Engineer with six years of experience supporting live telecom operations, including 2G, 3G, 4G LTE, 5G, microwave, and tower infrastructure environments.

I have hands-on experience installing, maintaining, monitoring, and troubleshooting Huawei and Ericsson radio-access equipment. I have led field coordination, performed fault isolation and root-cause analysis, and escalated operational incidents through resolution.

Since 2024, I have focused on cybersecurity and security operations. My experience includes SOC monitoring, alert triage, incident investigation, log analysis, detection engineering, and MITRE ATT&CK-aligned use cases using Wazuh, Elastic SIEM, and ArcSight.

I have built and worked with hybrid security-monitoring environments that integrate OPNsense and Google Cloud logs into Wazuh. I have also automated security workflows using Python, Bash, n8n SOAR, and Shuffle SOAR.

I co-developed an AI-powered email threat detection extension for Gmail and Outlook, with phishing, spoofing, malicious attachment, social-engineering, and BEC-style domain detection capabilities. I hold a B.Sc. in Cyber Security, Blue Team Level 1 certification, and CCNA training.

I am motivated by blue-team operations, threat detection, incident response, network security, and continuous improvement of security monitoring capabilities.

Skills

27 capabilities

Tech stack & tools

Working toolkit

Data Stores

Languages & Frameworks

Experience

Career history

Team Lead / Site Coordinator, Telecom & Network Operations ICCCC Company

Monitored performance and connectivity across live cellular sites, identifying service degradation, network faults, and infrastructure issues through continuous operational surveillance.

Installed, configured, and maintained 2G, 3G, 4G, and 5G radio-access equipment on Huawei and Ericsson platforms, including microwave links and tower-mounted infrastructure.

Performed root-cause analysis, escalated incidents to engineering teams, tracked resolution progress, and coordinated field, installation, and maintenance activities across technicians and stakeholders.

Maintained technical documentation for site changes, equipment status, and operational activities.

Telecom Technician / Site Coordinator NDT Company

Supported telecom and microwave site installations, including tower rigging and deployment of wireless equipment.

Performed routine maintenance and troubleshooting for radio-access network sites to support service availability.

Coordinated field tasks with technicians and engineers and maintained documentation for site activity and equipment changes.

Co-founder & SOC / Cybersecurity Engineer AMAN Security

Co-developed an AI-powered email threat detection extension for Gmail and Outlook that achieved 98% detection accuracy in internal testing. The solution detects phishing links, spoofed domains, malicious attachments, social-engineering content, and BEC-style look-alike domains.

Configured and monitored OPNsense firewall environments, including firewall policies, NAT, and connectivity between internal and external network segments.

Integrated firewall and Google Cloud logs into Wazuh for centralized monitoring. Developed MITRE ATT&CK-mapped detection rules to improve visibility and reduce false positives.

Automated security and operational workflows using Python, Bash, n8n SOAR, and documented configurations, controls, monitoring requirements, and procedures.

Cyber Security Intern Jordan Islamic Bank

Monitored and triaged security alerts using Elastic SIEM and ArcSight in a financial-sector environment.

Supported incident investigation, escalation, and technical documentation by analyzing logs and events for suspicious activity.

Cybersecurity Trainee (Masar Program) National Cyber Security Center (NCSC)

Completed a 200-hour cybersecurity training program focused on network security, SOC operations, threat detection, incident handling, and penetration testing.

Performed authorized network analysis, security testing, and CTF challenges in controlled training environments.

Customer Service Advisor Concentrix

Investigated customer issues, identified root causes, and explained solutions to non-technical users in a shift-based, KPI-driven environment.

Developed customer communication, issue analysis, and service-resolution skills.

Education

Learning history

Al-Zaytoonah University of Jordan

Bachelor's Degree, Cyber Security

Bachelor's degree in Cyber Security.

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