Property Manager

Directed full-cycle operations for two residential communities, supporting occupancy, operational efficiency, resident satisfaction, and asset performance.

Managed the leasing lifecycle, including marketing, tours, applications, screening, lease execution, renewals, move-out inspections, unit turns, delinquency management, payment arrangements, and eviction processes.

Coordinated vendors and contractors for maintenance, repairs, and capital improvements. Prepared ownership reports covering financial performance, occupancy trends, and operational updates.

Oversaw daily property operations, property upkeep, rent collection, occupancy goals, documentation, financial records, and operational reporting.

Coordinated maintenance and repairs with onsite staff and external vendors while maintaining quality and cost effectiveness. Conducted routine inspections and responded to tenant concerns professionally.

Managed the full leasing cycle, including renewals, move-ins, move-outs, marketing initiatives, sales strategies, and collaboration with ownership on financial and operational objectives.

Assisted with rent collection, leasing activity, renewals, financial reporting, resident communication, commission reports, and resident ledger accuracy.

Supported leasing and marketing functions, apartment tours, applicant screening, credit and background checks, move-in paperwork, transfers, inspections, and resident file management.

Followed rent collection and eviction procedures, addressed resident and prospect concerns, and helped maintain occupancy and compliance with property regulations.

Managed and trained leasing staff, guided leasing processes, and maintained communication with property management teams to achieve operational goals.

Processed applications, approvals, lease contracts, renewals, transfers, and resident changes in accordance with property requirements. Produced prospect, lease, cancellation, weekly, and monthly commission reports.

Supported resident retention, tenant screening, apartment tours, customer service, community material creation, and office and model cleanliness standards.

Earned a top leasing award within the regional portfolio for achieving the highest number of leases during the year.

Conducted apartment and amenity tours, encouraged prospective tenants to move in, processed screening activities, and provided customer service to tenants and prospects.

Prepared move-in paperwork in accordance with housing regulations, answered leasing office calls, and monitored the quality and cleanliness of office and model spaces.

Bachelor's degree in Computer Science.