I am a customer service and cash management professional based in Caracas, Venezuela, with experience supporting sales, customer needs assessments, collections, payments, and account balance management.
I have worked in administrative support roles where I managed day-to-day cash operations, communications, scheduling, documents, and operational tasks. I am organized and comfortable handling responsibilities that require accuracy and follow-through.
In customer-facing roles, I have acted as a sales consultant, identifying customer needs and presenting suitable company products. I use persuasion, communication, and service-oriented attention to help customers make informed decisions.
My academic background includes Career and Technical Education in Information Technology and Administrative and Support Services, as well as coursework in Business Administration at Universidad Central de Venezuela.
I have intermediate English proficiency at the B2 level. My creative interests include editing, screenwriting, storyboarding, drawing, and music.
Managed daily cash operations, including collections, payments, and account balance tracking.
Supported communications management, schedule planning, document administration, and general operational activities.
Provided customer service and worked as a sales consultant by assessing customer needs and offering relevant company products.
Handled daily cash management activities, including collections, payments, and account balance management, while using persuasion and communication skills to support sales.
Supported customers as a sales consultant by identifying their needs and recommending suitable company products.
Performed day-to-day cash management functions, including collections, payments, and account balance monitoring.
Career and Technical Education, Information Technology / Administrative and Support Services
Completed Career and Technical Education studies focused on Information Technology and Administrative and Support Services.
Business Administration Course, Business Administration
Completed a Business Administration course.
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