LAURA SANTOS
LAURA SANTOS

Quality Supervisor

Open to offers · Member since 16 Oct 2026
Location
Ciudad de México, Mexico
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Mid

About

Professional summary

I am a Biochemical Engineer with completed studies at the Instituto Politécnico Nacional, with experience in quality supervision, process inspection, and internal auditing in the food industry.

I hold the Oracle Cloud Infrastructure (OCI) 2025 AI Foundations Associate certification, which covers the fundamental concepts of artificial intelligence (AI) and machine learning (ML) and their practical application on Oracle Cloud Infrastructure.

I am certified as an ISO 9001:2015 Lead Auditor and have experience supervising quality inspectors, documenting activities in management systems, preparing performance reports, and updating quality process documentation..

I have worked with production-line verification, packaging, storage, raw-material receiving, pilot plant operations, and quality-control projects. I am comfortable supporting process standardization, innovation initiatives, and technical reporting.

I also bring customer-service and hospitality experience, including assisting international guests, managing online reservations, handling payments, and coordinating travel-related services.

I conduct online research using sources such as PubMed and Google Scholar, and I have foundational knowledge of artificial intelligence through Oracle certification. I communicate in Spanish, English, and French, with basic German knowledge.

Skills

15 capabilities

Tech stack & tools

Working toolkit

Development

Languages & Frameworks

Experience

Career history

Property Administrator Administración de propiedad familiar

I coordinate maintenance activities and repairs for a family property.

I manage payments for invoices, utilities, and fees, and prepare the property for owner visits.

Quality Supervisor Grupo Cimarrón

I supervised a team of quality inspectors and recorded their activities in the company management system for follow-up meetings.

I conducted internal audits of areas and processes, updated quality-process documentation, and supported the Quality Department with research to improve operational areas and processes.

I verified production lines, packaging, storage conditions, and raw-material receiving activities.

Receptionist Casa Umi

I assisted international guests in Spanish, English, and French, handling check-in, check-out, payment-terminal charges, and complaint resolution.

I managed reservations and availability through Booking, Airbnb, and Cloudbeds. I also coordinated flights, transfers, tours, other guest services, and local recommendations.

Pilot Plant Assistant Fundación Ercus

I supported the supervision of processes and operations at an agricultural-products pilot plant, including inspection responsibilities.

I contributed to development and innovation activities, process standardization, and the preparation of technical reports.

Quality Control and Development & Innovation Intern The Flavor Taste

I supported quality-control activities and quality projects in the Development and Innovation laboratory.

I gained foundational knowledge of flavorings while completing professional internships and social service.

Education

Learning history

Escuela Nacional de Ciencias Biológicas, Instituto Politécnico Nacional (IPN)

Bachelor's Degree, Biochemical Engineering

Completed 100% of credits in Biochemical Engineering.

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