I am a people-oriented operations and e-commerce manager with more than six years of experience across management, digital marketing, administration, and online retail. I focus on building efficient processes, supporting strong teams, and helping businesses achieve sustainable growth.
I currently run A&A Lucky Moon, where I founded and developed an e-commerce platform and manage its operational, commercial, sales, supplier, customer service, and digital marketing activities.
My management background includes leading teams, coordinating daily operations, improving workflows, managing inventory and documentation, negotiating with clients and suppliers, and supporting strategic business decisions.
I also bring hands-on digital marketing experience in SEO, social media marketing, content marketing, Google Ads, Facebook Ads, WordPress, analytics, and e-commerce campaign management.
I am naturally curious and motivated by finding practical ways to make work more efficient. I enjoy mentoring colleagues, solving operational challenges, and creating positive results for both customers and teams.
Founded and developed the A&A Lucky Moon e-commerce platform, luckymoon.ro, and oversee business, operational, sales, and growth strategies.
Manage daily e-commerce operations including inventory, order fulfillment, customer service, website optimization, supplier relationships, and negotiations. Create and execute SEO, content marketing, and social media strategies to grow brand awareness, traffic, and online sales.
Led and motivated teams to achieve operational and business objectives. Planned and implemented business strategies, coordinated key projects, and monitored team performance.
Managed relationships with clients and partners, including negotiations and contracts, while improving internal processes and supporting company-wide activities.
Coordinated daily team activities and core operational processes. Optimized workflows and introduced procedures to improve efficiency and service delivery.
Supervised documentation, contracts, and inventory while maintaining relationships with suppliers, clients, and internal departments. Provided strategic and managerial support for business operations.
Handled primary accounting records, contract verification, company documentation, correspondence, archiving, inventory records, and stock maintenance.
Coordinated supplier relationships and personnel records, supported senior management with daily operations, and administered the eMAG account, Google Ads, and Facebook Ads activities.
Analyzed business data to identify growth opportunities and improve revenue performance. Managed marketing budgets, acquisition and retention initiatives, and campaign delivery schedules against KPI targets.
Collaborated with agencies and freelancers to create content and execute innovative marketing strategies. Coached team members and improved marketing department efficiency.
Developed social media and digital marketing initiatives with product and sales teams. Created lead-generation campaigns, tracked performance, and reported results to management.
Wrote and edited creative and technical content, monitored website traffic from digital channels, and selected advertising sites and media channels aligned with campaign and brand objectives.
Supported daily operations and helped less experienced staff manage assignments. Optimized employee schedules while balancing company priorities, leave requests, and shift preferences.
Managed third-party contracts and service-level agreements for facilities services, scheduled weekly projects, and supported senior management in meeting operational objectives.
Bachelor's degree, Engineering and Management in Food Service and Agri-Tourism
Bachelor's degree studies in Engineering and Management in Food Service and Agri-Tourism in Timișoara.
High School / Vocational School, Economic
Completed economic-focused high school and vocational education in Timișoara.
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