Luciana Herrera
Luciana Herrera

Senior QA Analyst / QA Lead

Actively looking · Member since 16 Oct 2026
Location
Tucumán, Argentina
Desired salary
Confidential
Work preference
Remote Only
Experience level
Lead

About

Professional summary

I am a QA Lead and Senior QA Analyst with nine years of experience testing web, mobile, and API applications across agronomy, tourism and hospitality, and heavy-vehicle automotive financial products.

I specialize in functional, exploratory, acceptance, regression, integration, usability, cross-browser, and mobile compatibility testing. I create test strategies, plans, test cases, and functional documentation while validating requirements early to identify ambiguities before development begins.

As my company’s first QA, I established the testing process from scratch and later formalized it as the QA practice grew. Since 2019, I have led a team of nine testers, supporting training, quality alignment, and the adoption of testing best practices while remaining hands-on.

I have experience with REST API validation using Postman, SQL-based data preparation and analysis, production incident investigation, root cause analysis, and UAT support. I have also worked as a Functional Analyst and Scrum Master, collaborating closely with product owners, clients, developers, and delivery teams.

I am developing my automation expertise using Playwright, Cucumber, TypeScript, Page Object Model, Katalon, Appium, GitHub, and Allure. I also apply AI tools such as Claude and Cursor to generate test scenarios and assist with automation work.

I am seeking a Senior QA Analyst or QA Lead opportunity focused on functional quality assurance, team leadership, and continued growth in test automation and AI-assisted testing.

Skills

33 capabilities

Tech stack & tools

Working toolkit

Application Utilities

Collaboration

Data Stores

Development

Languages & Frameworks

Experience

Career history

Senior QA Analyst / QA Lead Cultura IT SA

Defined the company testing process as its first QA and formalized quality strategy, test plans, functional documentation, and tooling as the team grew. Led a team of nine testers from 2019, providing training, quality alignment, and hands-on testing support.

Designed and executed functional, exploratory, E2E, UAT, regression, smoke, integration, usability, cross-browser, mobile, and API tests. Performed REST API testing with Postman, SQL-based data validation, production defect analysis, and requirement reviews. Developed automation proofs of concept with Playwright, Cucumber, TypeScript, POM, GitHub/GitFlow, Allure, Katalon, and Appium; also applied Claude and Cursor to testing workflows.

Functional Analyst Cultura IT SA

Gathered requirements in English with a US-based Product Owner and documented user stories, acceptance criteria, and functional specifications.

Managed and prioritized the Jira backlog, facilitated refinement and delivery planning, delivered functional demos in English, and participated in annual roadmap definition while continuing to support the QA team.

Scrum Master Cultura IT SA

Facilitated Scrum events for teams of more than eight people and coordinated deliveries and priorities with clients.

Removed impediments, promoted continuous improvement, and supported onboarding for developers, business analysts, and QA professionals alongside QA responsibilities.

Functional Support - Financial Applications Cultura IT SA

Resolved critical production incidents for financial applications using ITIL practices, managing priorities and tight deadlines.

Used SQL to detect transaction errors before customer impact, analyzed recurring incidents for root causes, coordinated with L1 and L3 teams, and created Confluence procedures and training materials.

Software Developer Cultura IT SA

Developed customer-management web services using GeneXus Evo3 and integrated solutions with Google Analytics.

Coordinated code integration across developers and delivered functional demonstrations to the client.

Education

Learning history

UTN, Facultad Regional Tucumán

Bachelor’s Degree, Information Systems Engineering

Completed a Bachelor’s Degree in Information Systems Engineering.

UTN, Facultad Regional Tucumán

University Systems Analyst, Systems Analysis

Completed the Analista Universitario de Sistemas program.

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