Remote Contractor OneForma
Remote data collection, internet judging, transcription, and related project work following detailed client guidelines.
Administrative and client operations professional with experience in customer support, client account management, and remote project work. Managed client accounts and documentation in Salesforce at Modo, Inc.; coordinated onboarding, scheduling, and support for 250+ client locations at Easybar; exceeded performance targets in Walmart order fulfillment/customer support. Recognized for clear communication, careful documentation, and strong follow-through. Seeking part-time remote customer service work.
Remote data collection, internet judging, transcription, and related project work following detailed client guidelines.
Supported customers with product questions, substitutions, and inventory availability; exceeded performance targets by 137% with 98% order accuracy.
Reviewed and triaged data submissions for accuracy, compliance, and quality.
Managed client accounts, invoicing, order processing, and shipping coordination in Salesforce; reduced billing errors by 15%.
Coordinated onboarding, scheduling, documentation, training, and customer support for 250+ client locations; increased client satisfaction by 35%.
Bachelor of Science, Business Administration
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