I am a bilingual Portuguese and English professional with more than a decade of client-facing experience in customer relations, bilingual administration, education, and creative services.
I am a native Portuguese speaker with advanced English proficiency, strengthened by living and studying in the United States. I am comfortable communicating clearly with clients, students, colleagues, and stakeholders across cultures and time zones.
As a co-owner of a photography business, I manage the complete customer journey, from lead qualification and package negotiation through delivery, after-sales follow-up, and customer support. I also create and edit visual content and manage social media channels.
My education and internship experience in pedagogy, early-childhood education, and neuropsychopedagogy have prepared me to support learners in bilingual and inclusive environments. I have worked with young children in English-language and bilingual classrooms.
I also bring bilingual executive assistant and HR consulting experience, including calendar management, travel coordination, translation, correspondence, recruitment, interviewing, and training support.
I am seeking fully remote opportunities in Portuguese language teaching, customer service, chat support, or bilingual administrative support where I can apply my communication, organization, and cross-cultural collaboration skills.
I run a photography and video business focused on families, pets, and portraits. I manage the end-to-end client journey, including lead acquisition, client qualification, package negotiation, delivery, and after-sales customer support.
I edit photography and video deliverables using Adobe Photoshop and Lightroom. I also manage the company’s social media channels and maintain client relationships.
I supported a Nursery classroom for children aged three to four during daily routines and learning activities. My support took place both inside and outside the classroom.
I worked in a fully English-language teaching environment, using English to communicate and assist with classroom activities.
I assisted educators with pedagogical assessments and sessions for children in rehabilitation. I supported both group and one-on-one educational activities.
My work included support for neurodevelopment and infant groups, as well as ongoing school follow-up activities.
I supported the lead teacher in a bilingual Kindergarten classroom for children aged five to six. I assisted with classroom routines and educational activities both indoors and outdoors.
The role required full working proficiency in Portuguese and English, supporting communication in a bilingual educational setting.
I managed executive schedules, client reception, travel arrangements, records, and management reports. I provided organized administrative support for executive and client-facing operations.
I drafted commercial correspondence and translated emails, letters, and documents between Portuguese and English. I also provided phone support and maintained relationships with prospective clients.
I delivered recruitment and selection projects, supporting the identification and evaluation of candidates. My responsibilities included candidate screening and interviewing.
I also contributed to internal training activities as part of HR consulting engagements.
Postgraduate Specialization (lato sensu), Neuropsychopedagogy
B.A., Pedagogy
Postgraduate Specialization (lato sensu), Digital Marketing & Social Media
Studied at IEBS Business School in Madrid, Spain.
Degree, Photography
Technical Certificate, Executive Secretarial Studies
B.A., Business Administration
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