I am a remote administrative assistant with practical experience in customer service, document management, operational support, and accurate data entry. I focus on organizing information, maintaining records, and supporting administrative processes in digital environments.
I have handled phone-based customer inquiries, resolved client questions, and coordinated information with other service points. I communicate clearly in writing and verbally while maintaining a service-oriented approach.
I am comfortable updating databases, managing digital documents, and tracking operational tasks with attention to detail. I work independently, follow processes, and meet established deadlines.
I use Google Docs, Microsoft Word, Google Sheets, and basic Microsoft Excel to support administrative workflows. I also have foundational knowledge of Python, database management, process structuring, and automation.
Through a remote Upwork freelance project, I recorded native Spanish scripts, learned to use Audacity for basic audio editing, and delivered final files according to client guidelines. I am adaptable to new digital tools and interested in applying AI and prompt engineering to improve administrative work.
I have also developed a personal Python and AI-based automation assistant for filtering and optimizing data in digital environments. I am seeking opportunities where I can contribute reliable remote administrative and operational support.