Kristel Gil Ilaida
Kristel Gil Ilaida

Administrative Assistant | Lead Generation Specialist

Actively looking · Member since 17 Oct 2026
Location
Cebu, Philippines
Desired salary
Unspecified
Work preference
Remote Only / Full Time
Experience level
Mid

About

Professional summary

I am an Administrative Assistant and Store Operations professional with over eight years of experience supporting the daily operations of a family-owned retail business.

I manage administrative tasks, customer inquiries, cash transactions, sales reconciliation, inventory records, and merchandise organization to help maintain efficient business workflows.

I have developed strong skills in administrative support, data entry, calendar and email management, internet research, lead generation, CRM management, and customer service.

I am proficient with Google Workspace, Microsoft Office, Google Sheets, Trello, Canva, ChatGPT, LinkedIn Sales Navigator, Apollo.ai, ContactOut, and Meta Business Suite.

I am equipped for remote work with reliable primary and backup internet, power backup, a personal laptop, noise-cancelling headset, and HD webcam. I have a flexible schedule and can work US, UK, AU, and graveyard-shift hours.

Skills

13 capabilities

Tech stack & tools

Working toolkit

Collaboration

Design

Experience

Career history

Administrative & Store Operations Assistant Family-Owned Retail Store

Coordinated daily administrative and store operations to maintain efficient business workflows. Handled administrative tasks, organized records, and supported smooth day-to-day business activities.

Assisted customers with purchases, inquiries, and issue resolution while delivering responsive customer service. Communicated with customers and team members to address concerns and provide timely support.

Managed inventory records, monitored stock levels, processed cash transactions, reconciled daily sales records, and maintained merchandise displays and a clean store environment.

Education

Learning history

Luciano B. Rama Sr. Memorial National High School

Senior High School Graduate, General Academic Strand

Completed the General Academic Strand program and received an Academic Excellence Award.

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