I am a Tour Management graduate with practical experience in sales, customer acquisition, customer relations, partner coordination, and market research.
I have prepared quotations and service proposals, discussed options with customers, and followed up on booking progress to help ensure timely service delivery.
I am experienced in communicating and negotiating with suppliers and service partners to secure suitable rates and benefits. I also enjoy building relationships with potential customers and external partners.
As a Marketing Team Leader in a student ambassador program, I led a team of four ambassadors, developed outreach partnerships, and organized promotional events for large audiences.
My event and promotional activities generated nearly 190 trial-class registrations and 50 course registrations. I bring strong communication, negotiation, teamwork, and customer-focused problem-solving skills.
I am seeking to build a career in Sales and Business Development, where I can contribute to customer growth, partnership development, and business expansion.
Prepared quotations and service proposals and discussed available options with customers to support the sales process.
Communicated and negotiated with suppliers and service partners to secure suitable rates and benefits. Monitored customer requests and booking progress while coordinating with partners to ensure timely service delivery.
Led and coordinated a team of four student ambassadors to promote educational programs and support customer acquisition. Built relationships with Chinese language clubs at high schools to extend outreach and connect with potential customers.
Organized a talk show and book fair that attracted more than 500 participants. Generated nearly 190 trial-class registrations and 50 course registrations through promotional activities and events.
Provided food and beverage service and support to hotel guests in a restaurant environment.
Communicated with guests to understand their requests and respond to service needs.
Bachelor's Degree, Tour Management
Bachelor's Degree in Tour Management. Received a 20% scholarship.
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