I am a dedicated and reliable housekeeper with hands-on experience in private hotels, private homes, and care-oriented environments. I focus on maintaining clean, safe, tidy, and welcoming spaces for guests, residents, and clients.
I am skilled in room cleaning, bed making, linen changing, laundry handling, replenishing amenities, and maintaining public areas such as hallways, lobbies, and restrooms. I follow hygiene and infection-control practices carefully and pay close attention to detail.
I also have experience in nursery education, customer service, storekeeping, and sales. These roles strengthened my communication, patience, empathy, record-keeping, teamwork, and ability to work professionally with people from different backgrounds.
I am hardworking, honest, respectful of privacy, and dependable. I take responsibility for completing tasks to a high standard while maintaining a calm, positive, and professional attitude.
I hold training in health and social care management and safeguarding and child protection. I am interested in on-site housekeeping and support roles where I can contribute to a safe, clean, and well-organized environment.
Cleaned and maintained guest rooms, common areas, and hotel amenities to high standards of cleanliness, hygiene, and presentation.
Made beds, changed linens, replenished supplies, and ensured rooms were tidy, stocked, and ready for guest occupancy. Maintained the cleanliness and organization of hallways, lobbies, and restrooms.
Taught small groups and individual pupils inside and outside the classroom. Prepared and delivered lessons and learning resources while assessing classroom work.
Adapted teaching methods to meet individual pupil needs, used learning tools to create an engaging environment, and collaborated with class and lead teachers. Updated parents on children’s progress and recommendations for home learning.
Provided professional, empathetic, and timely support to customers through multiple communication channels. Responded to inquiries and assisted prospective and existing customers with product and service information.
Acknowledged and resolved customer complaints, maintained records of interactions and transactions, coordinated with colleagues, and contributed feedback to improve customer support efficiency and satisfaction.
Ensured the proper storage, handling, and security of goods, inventory, and supplies. Received, stored, and issued stock in support of daily operations.
Conducted inventory checks, identified discrepancies, reported issues, and maintained accurate records of stock levels, receipts, and dispatches. Supported procurement and logistics processes.
Greeted customers on arrival and assisted them in finding products that met their needs. Delivered helpful in-store service and maintained a positive customer experience.
Ensured products were properly displayed on shelves and replenished stock as needed to support product availability and store presentation.
Certificate of Achievement, Introduction to Safeguarding and Child Protection
Completed an online introductory course in safeguarding and child protection. Final grade: Pass.
OTHM Level 7, Health and Social Care Management
Completed Health and Social Care Management studies at MQF Level 7 / EQF Level 7, totaling 120 ECTS credits. Thesis: Research Method for Health and Social Care Management. Final grade: Pass.
B.Tech
Completed Bachelor of Technology studies at EQF Level 6.
WAEC
Completed secondary education qualification at EQF Level 4.
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